Executive Assistant to C-Suite: Strategy, Travel & Ops

Fortnum & Mason plc; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Fortnum & Mason plc in London seeks an experienced Executive Assistant to provide high-level administrative, organisational and operational support to the Chief Operating & Innovation Officer and the Chief Culture & Talent Officer. You will manage complex schedules, travel, confidential information and oversee office services during an exciting office renovation and culture project.

The role requires strong stakeholder management, meticulous attention to detail and exceptional communication.

Qualifications

• Significant stakeholder management experience at a senior level.
• Excellent attention to detail and accuracy in the work that is produced.
• Proficient written and verbal communication skills.
• Ability to review and analyse problems and provide sound judgement in solving issues.
• Excellent time-management skills.
• Proven track record of organizational and planning skills, including travel logistics.

Responsibilities

• Provide high-level administrative, organisational and operational support to senior executives.
• Manage complex schedules, meetings, travel and confidential information.
• Coordinate calendars to maximise time and maintain well‑organised schedules.
• Build effective relationships with suppliers, contractors and service providers as needed.
• Manage visitors and handle general enquiries.
• Safeguard confidential information with discretion and professionalism.
• Maintain accurate records and effective filing systems.
• Coordinate maintenance, supplies, stock levels and deliveries to create a welcoming office.
• Assist with budget tracking, purchase orders and invoice processing.
• Contribute to strategic projects and ensure deadlines and milestones are met.
• Coordinate executive travel arrangements and travel documentation.
• Identify cost-effective travel arrangements and optimise travel budgets.
• Reconcile expense claims efficiently for Executives.
• Prepare rooms, circulate agendas, record minutes and action items for conferences and meetings.
• Assist recruitment, onboarding and employee documentation processes.
• Partner with Executives to prioritise workload and meet deadlines.
• Suggest improvements to administrative processes and efficiency.
• Provide flexible support to Executives as priorities shift.

Skills

Stakeholder mgmt

Attention to detail

Communication skills

Problem solving

Time management

Travel logistics

Organizational skills

Discretion

MS Office

Tools

MS Office

Job description

Fortnum & Mason plc in London seeks an experienced Executive Assistant to provide high-level administrative, organisational and operational support to the Chief Operating & Innovation Officer and the Chief Culture & Talent Officer. You will manage complex schedules, travel, confidential information and oversee office services during an exciting office renovation and culture project.

The role requires strong stakeholder management, meticulous attention to detail and exceptional communication.