Executive Assistant & Business Operations Partner

British Airways PLC; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Staff travel benefits

Discounted airfares

Job summary

British Airways is recruiting a Business Support Executive to join the Customer & People team. The role focuses on keeping directors organised, coordinating leadership activity and driving improvement initiatives to ensure smooth business operations.

You will support recruitment, budgeting, reporting cycles and governance materials while promoting efficient, proactive collaboration across the department and with other teams.

Qualifications

• Proven administrative or business support experience in a fast-paced environment.
• Strong stakeholder management skills across multiple levels of the organisation.
• Experience coordinating senior meetings, events and business activities.
• Reporting, data analysis and management information experience.
• Proficiency in Microsoft Office, including Excel, PowerPoint, Outlook and Teams.
• Project coordination or small-scale project management experience is desirable.
• Airline, operational or 24/7 environment experience is advantageous.

Responsibilities

• Keep multiple Directors organised by managing diaries, meetings, events and travel arrangements.
• Coordinate leadership meetings, team events, away days and key business activities.
• Prepare reports, presentations, briefing packs and governance materials.
• Track actions, priorities, risks and departmental objectives to keep activity on course.
• Support business planning, reporting cycles, budgets, purchase orders and expenses.
• Coordinate recruitment, onboarding and other people-related processes.
• Drive communications, engagement activities and recognition initiatives across the department.
• Support projects, transformation activity and business improvement initiatives.
• Champion smarter ways of working through technology, innovation and process improvements.

Skills

Administrative experience

Stakeholder management

Diary management

Coordination

Communication

Reporting & data analysis

Project coordination

Problem solving

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Teams

Job description

British Airways is recruiting a Business Support Executive to join the Customer & People team. The role focuses on keeping directors organised, coordinating leadership activity and driving improvement initiatives to ensure smooth business operations.

You will support recruitment, budgeting, reporting cycles and governance materials while promoting efficient, proactive collaboration across the department and with other teams.