Operations & Onboarding Support Executive

ABM; Hounslow; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

24/7 GP

Mental Health support

Get Fit Programme

Financial and legal support

Cycle to work scheme

Perks at Work app access

Job summary

ABM UK is seeking a dedicated Business Support Executive to provide administrative support and enhance operational efficiency across our organisation. The ideal candidate will contribute to the success of our daily operations by providing comprehensive support across various business functions.

Responsibilities include planning cabin cleaning crews weekly, allocating holidays, authorising hours for payroll, coordinating training, onboarding new starters, and ensuring SLAs are met.

Qualifications

• Excellent interpersonal and communication skills with a people-focused outlook.
• Strong organisational ability and attention to detail.
• Experience handling written/verbal complaints and providing solutions.
• Proficiency in Microsoft Word, Outlook and Excel.
• Excellent English language skills (minimum B2).

Responsibilities

• Plan cabin cleaning crews weekly to ensure coverage.
• Allocate and process staff holiday in line with needs.
• Authorize working hours for correct payroll.
• Plan and cover training to ensure compliance.
• Lead onboarding for new starters including uniforms and lockers.
• Attend meetings and share notes with the team.
• Support operations to achieve business SLAs.
• Collaborate with HR, payroll, training and planning teams.

Skills

Interpersonal skills

Organisational skills

Communication skills

Team player

Complaint handling

English proficiency

Attention to detail

Tools

Microsoft Word

Outlook

Excel

Job description

ABM UK is seeking a dedicated Business Support Executive to provide administrative support and enhance operational efficiency across our organisation. The ideal candidate will contribute to the success of our daily operations by providing comprehensive support across various business functions.

Responsibilities include planning cabin cleaning crews weekly, allocating holidays, authorising hours for payroll, coordinating training, onboarding new starters, and ensuring SLAs are met.