Business Support & Onboarding Specialist

ABM UK; Hounslow; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

24/7 GP

Mental Health support

Get Fit Programme

Financial and legal support

Cycle to work scheme

Perks at Work

Job summary

ABM UK, Heathrow, is seeking a Business Support Executive to provide essential administrative support and help optimise daily operations. You will plan cabin cleaning crews, manage staff rosters, track holidays, and ensure accurate hours for payroll.

You will work across support functions such as HR, planning and payroll, attend meetings, and contribute to onboarding of new starters. The role emphasizes strong organisation, clear communication and a proactive, team‑oriented approach within a

Qualifications

• Good interpersonal skills and the ability to interact with staff at all levels.
• Excellent organisational and communication skills with a detail‑oriented approach.
• A people‑focused outlook with a positive, self‑motivated attitude and teamwork spirit.
• Experience dealing with written/verbal complaints and providing suitable resolutions.
• Proficient in Microsoft Word, Outlook and Excel.
• Excellent command of English (minimum B2) and strong written communication.
• High attention to detail and accuracy in administrative tasks.

Responsibilities

• Plan all Cabin cleaning crews on a weekly basis to ensure correct resource coverage.
• Allocate and process staff holiday in line with operational needs.
• Authorise working hours to ensure staff are paid correctly.
• Plan and cover training to ensure compliance.
• Communicate and engage with all staff.
• Arrange overtime where required and other tasks.
• Responsible for ensuring all staff trackers are up to date.
• Log and track sickness and absence and feedback reports to operations managers.
• Collaborate with HR, payroll and planning teams.
• Attend meetings and write notes for the team.

Skills

Interpersonal skills

Organisational skills

Communication skills

Team player

Complaint resolution

English proficiency

Attention to detail

Tools

Microsoft Word

Microsoft Outlook

Excel

Job description

ABM UK, Heathrow, is seeking a Business Support Executive to provide essential administrative support and help optimise daily operations. You will plan cabin cleaning crews, manage staff rosters, track holidays, and ensure accurate hours for payroll.

You will work across support functions such as HR, planning and payroll, attend meetings, and contribute to onboarding of new starters. The role emphasizes strong organisation, clear communication and a proactive, team‑oriented approach within a