Executive Business Support & Engagement Lead

British Airways; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Staff travel benefits

Discounted fares

Job summary

British Airways in London is seeking a proactive Business Support Executive to help keep the Customer & People team running smoothly and to support leadership activity.

In this role you’ll coordinate diaries, meetings and travel, prepare reports, track priorities, and drive improvement initiatives across the department, while championing smarter ways of working through technology and processes.

Qualifications

• Proven administrative or business support experience in a fast-paced environment.
• Strong stakeholder management skills across multiple levels of an organisation.
• Experience coordinating senior meetings, events and business activities.
• Reporting, data analysis and management information experience.
• Proficiency in Microsoft Office, including Excel, PowerPoint, Outlook and Teams.
• Project coordination or small-scale project management experience is desirable.
• Airline, operational or 24/7 environment experience is advantageous.

Responsibilities

• Keep multiple Directors organised by managing diaries, meetings, events and travel arrangements.
• Coordinate leadership meetings, team events, away days and key business activities.
• Prepare reports, presentations, briefing packs and governance materials.
• Track actions, priorities, risks and departmental objectives to keep activity on course.
• Support business planning, reporting cycles, budgets, purchase orders and expenses.
• Coordinate recruitment, onboarding and other people-related processes.
• Drive communications, engagement activities and recognition initiatives across the department.
• Support projects, transformation activity and business improvement initiatives.
• Champion smarter ways of working through technology, innovation and process improvements.
• Help create an efficient, welcoming and well-run workplace environment.

Skills

Administrative experience

Stakeholder management

Report preparation

Microsoft Office

Project coordination

Airline/24/7 environment

Tools

Excel

PowerPoint

Outlook

Teams

Job description

British Airways in London is seeking a proactive Business Support Executive to help keep the Customer & People team running smoothly and to support leadership activity.

In this role you’ll coordinate diaries, meetings and travel, prepare reports, track priorities, and drive improvement initiatives across the department, while championing smarter ways of working through technology and processes.