Events & Visitor Experience Lead

National Trust; Buckingham; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Substantial pension scheme up to 10%

Free entry to National Trust places

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday entitlement up to 32 days

Flexible working

Employee assistance programme

Free parking at most Trust places

Job summary

The National Trust at Claydon House in Buckinghamshire is seeking a Programming Assistant to help deliver a year-round programme of events and activities that bring the place to life for visitors.

You will work with a small team, perform weekend and some evening duties, and maintain high presentation standards while ensuring clear visitor communications and alignment with the Trust's mission.

Qualifications

• Excellent communication and relationship-building across diverse visitor groups.
• Team-oriented but capable of working independently.
• Flexible approach to duties and schedule, including weekends.
• Strong focus on delivering high-quality visitor experiences and service.

Responsibilities

• Create and deliver events and activities that bring the property to life for visitors year-round.
• Ensure high standards of presentation on site and clear visitor communications.
• Link activities to the National Trust mission and ongoing work.
• Read and reference the role profile for a fuller picture of responsibilities.

Skills

Good communication

Team player

Adaptable

Customer service

Learning mindset

Organisation

Job description

The National Trust at Claydon House in Buckinghamshire is seeking a Programming Assistant to help deliver a year-round programme of events and activities that bring the place to life for visitors.

You will work with a small team, perform weekend and some evening duties, and maintain high presentation standards while ensuring clear visitor communications and alignment with the Trust's mission.