Programming Assistant

National Trust; Buckingham; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Substantial pension scheme up to 10%

Free entry to National Trust places

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday entitlement up to 32 days

Flexible working

Employee assistance programme

Free parking at most Trust places

Job summary

The National Trust at Claydon House in Buckinghamshire is seeking a Programming Assistant to help deliver a year-round programme of events and activities that bring the place to life for visitors.

You will work with a small team, perform weekend and some evening duties, and maintain high presentation standards while ensuring clear visitor communications and alignment with the Trust's mission.

Qualifications

• Excellent communication and relationship-building across diverse visitor groups.
• Team-oriented but capable of working independently.
• Flexible approach to duties and schedule, including weekends.
• Strong focus on delivering high-quality visitor experiences and service.

Responsibilities

• Create and deliver events and activities that bring the property to life for visitors year-round.
• Ensure high standards of presentation on site and clear visitor communications.
• Link activities to the National Trust mission and ongoing work.
• Read and reference the role profile for a fuller picture of responsibilities.

Skills

Good communication

Team player

Adaptable

Customer service

Learning mindset

Organisation

Job description

Summary

You'll assist in the delivery and development of a programme of activities and events. By doing so, you'll help to create an enjoyable experience for everyone that visits and help them understand more about our place.

Accommodation

Accommodation is provided to the postholder for the proper or better performance of his or her duties in accordance with Trust criteria and HMRC rules.

Salary

£25837.50 per annum

Contract/duration

Permanent

Hours/working pattern

This is 7 nights in every 21 nights on rotation with two other Key Reps. Duties include weekend working, some evenings supporting events. The house is open to the public Friday-Monday and you will be expected to work two weekends each month.

Assessment

For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here

The beauty of Stowe and the surrounding area has attracted visitors for over 300 years and the wider portfolio includes Claydon House, a medieval tower and duck decoy at Boarstall, Long Crendon Courthouse and Buckingham Chantry Chapel. Along with the friendly team, this area is a great place to work!

What you'll be doing

Working with the team you'll create and deliver events and activities that bring our place to life for our visitors all year round. Understanding how and why we engage our supporters is key. You'll help link everything we do back to our cause and the on-going work we do. You'll deliver high standards of presentation on site and ensure all our communications with our visitors around the property is clear and consistent.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.

Who We're Looking For

• good communication skills, building relationships with a wide range of people
• a team player, but can also work by yourself
• adaptable and have a flexible approach
• an understanding of the importance of great service
• keen to learn new things
• well organised and able to manage time well

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

National Trust place

Claydon House, Middle Claydon, Buckingham, MK18 2EY

Documents

• Programming Assistant - Claydon House specific duties.docx
• Out of Hours Duty Requirements Form - Claydon PA.pdf
• Programming Assistant - Career Level A2.pdf

Requirements

Compliance.Eligibility to Work in the UK

Additional information

Closing Date: 6th September 2026

Interview Dates: 10th or 11th September 2026

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.

Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.