Events Executive – Hospitality & Client Delivery

Delta Hotels by Marriott Liverpool City Centre; Liverpool; Sur place; GBP 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Free meals on duty

Uniform provided

Marriott discount card

Pension scheme

Employee assistance programme

Career development

Training and development

Résumé du poste

Delta Hotels by Marriott Liverpool City Centre is seeking a dedicated team member for a permanent, full-time Events support role. You will handle event enquiries, coordinate planning from initial enquiry to completion, and prepare proposals, contracts, and documents, while liaising with clients to meet budgets and objectives.

The role offers opportunities for site visits, client meetings, and post-event follow-ups, with a focus on maintaining professional service and contributing to revenue

Qualifications

• At least 1 year of related work experience in a customer service role.

Responsabilités

• Handle event enquiries and respond to client requests in a timely and professional manner.
• Assist with planning and coordinating events from initial enquiry through to completion.
• Prepare event proposals, quotations, contracts, and other required documents.
• Coordinate with clients to understand their requirements, budgets, and event objectives.
• Liaise with internal departments to ensure all event requirements are communicated clearly and delivered as agreed.
• Maintain accurate records of enquiries, bookings, client details, and event schedules.
• Assist with site visits, client meetings, and event walkthroughs.
• Follow up with clients to convert enquiries into confirmed bookings.
• Support the Sales & Events team in achieving revenue and booking targets.
• Assist with post-event follow-ups and gather client feedback.
• Ensure a high level of customer service throughout the event planning process.

Connaissances

Customer service experience

Description du poste

Delta Hotels by Marriott Liverpool City Centre is seeking a dedicated team member for a permanent, full-time Events support role. You will handle event enquiries, coordinate planning from initial enquiry to completion, and prepare proposals, contracts, and documents, while liaising with clients to meet budgets and objectives.

The role offers opportunities for site visits, client meetings, and post-event follow-ups, with a focus on maintaining professional service and contributing to revenue