Events & Conference Host — Guest-Centric Hospitality

Marriott Cardiff; Cardiff; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free meals on duty

Uniform provided

Marriott discount card

Pension scheme

Employee assistance programme

Career development

Training programs

Job summary

Marriott Cardiff is seeking a dedicated team member to deliver exceptional hospitality and support events with professionalism and care. This role emphasizes guest experience, teamwork, and maintaining high standards across service areas.

You will work within a dynamic team, receive training and opportunities for career development, and benefit from Marriott's global network and policies. A competitive salary is offered with meals on duty and uniform provided.

Qualifications

• At least 1 year of customer service experience.
• Hospitality background is a plus.
• Able to communicate clearly with guests and team members.

Responsibilities

• Set up and break down event spaces for conferences and banquets.
• Coordinate with the kitchen to manage food and beverage orders for events.
• Interact with guests to provide exceptional service and answer inquiries.
• Serve food and beverages during events and ensure quality and presentation.
• Maintain cleanliness and organization in service areas.
• Monitor guest feedback and implement improvements to enhance guest experience.
• Follow safety and hygiene protocols and assist with inventory management.
• Support team members and collaborate to achieve common goals.

Skills

Customer service

Hospitality

Communication

Teamwork

Job description

Marriott Cardiff is seeking a dedicated team member to deliver exceptional hospitality and support events with professionalism and care. This role emphasizes guest experience, teamwork, and maintaining high standards across service areas.

You will work within a dynamic team, receive training and opportunities for career development, and benefit from Marriott's global network and policies. A competitive salary is offered with meals on duty and uniform provided.