C & B SUPERVISOR

Marriott Bristol Royal; West of England; Presencial; GBP 23.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

World class training programs

Global hotel discount scheme

Complimentary hotel gym membership

Free parking

Meal on duty

Discounts and much more

Descripción de la vacante

Bristol Marriott Royal Hotel is seeking a Conference and Banqueting Supervisor to help launch a new Autograph Collection experience. The role focuses on delivering high-quality guest service, supervising events, and ensuring seamless setup and operations for banquets.

You will train and coach team members, promote a welcoming atmosphere, and coordinate with departments to meet guest needs while upholding brand standards across all events.

Formación

• Experience in conference and banqueting is desirable.
• Enthusiasm and adaptability; well presented and customer focused.
• Flexible to work all shift patterns.

Responsabilidades

• Provide a high quality customer service.
• Support the operations and supervise the running of the event.
• Set up banquet area/room, ensuring cleanliness and proper setup of furniture/equipment.
• Assist management in training, scheduling, evaluating and motivating and coaching employees.
• Promoting a welcoming environment.
• Communicate with guests, other employees and other departments to ensure guests' needs are met.
• Follow Brand Standards in all aspects of the job role.

Conocimientos

Customer service

Event supervision

Staff training

Brand standards

Communication

Descripción del empleo

For over 150 years, the Bristol Marriott Royal Hotel has been a landmark of luxury in the heart of Bristol, earning an international reputation for exceptional hospitality and timeless elegance. Now, the hotel is entering an exciting new era with a complete refurbishment and transformation into the prestigious Marriott Autograph Collection.

This is a unique opportunity to be part of a landmark transition, helping to shape and launch an exciting new product ahead of its grand unveiling in Spring 2027. Combining rich heritage with contemporary luxury, the hotel will join Marriott's distinctive collection of individually characterful hotels, redefining the guest experience for the future.

We have an exciting opportunity in our Conference and Banqueting team as a Conference and Banqueting Supervisor. Join us and become part of Team Autograph, playing a key role in creating one of Bristol's most exciting hospitality destinations.

Main Duties:

• Provide a high quality customer service
• Support the operations and supervise the running of the event
• Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment
• Assist management in training, scheduling, evaluating and motivating and coaching employees
• Promoting a welcoming environment
• Communicate with guests, other employees and other department to ensure guests need are met
• Follow Brand Standards in all aspects of the job role

What do you need to apply?

You do not have to have any specific qualifications in order to apply, but it is desirable if you have experience within the conference and banqueting sector. We look for enthusiasm, ability to adapt, well presented, excellent customer service skills and flexibility to work all shift patterns.

Benefits include:

• World class training programs and opportunity to grow and develop
• Global Hotel discount scheme across all Marriott brands
• Complimentary Hotel gym membership
• Competitive pay for every hour worked & potential gratuities
• Free Parking
• Meal on Duty
• Discounts and much more…

Marriott is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.