Festive Hospitality Associate — Events & Conferences

The Celtic Collection; Cardiff; On-site; GBP 11,000 - 18,000; Part time

Job summary

The Celtic Collection invites you to join the Parkgate Hotel in Cardiff as a Casual Conference and Events Associate during the festive season. This flexible role suits students and others seeking extra earnings, with shifts around study commitments and busy festive periods.

You will be at the heart of delivering memorable experiences at glamorous events and dining occasions, serving guests and supporting teams to ensure flawless service during the Christmas period.

Qualifications

• Friendly, outgoing personality and passion for great customer service.
• Excellent communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Ability to work effectively in a fast-paced team environment.
• Flexibility to work evenings, weekends and during the festive season.
• Reliability and a strong work ethic.
• Basic IT skills and confidence using workplace technology.
• Previous hospitality, retail, customer service, bars/restaurants or hotels experience is beneficial but not essential.

Responsibilities

• Deliver exceptional service across festive dining events, Christmas parties and seasonal celebrations.
• Welcome guests in a warm, friendly and professional manner.
• Serve food and beverages efficiently while creating memorable guest experiences.
• Support event and restaurant teams during busy festive periods.
• Assist with room and event set-ups to make each occasion look spectacular.
• Maintain high standards of cleanliness, presentation and safety.
• Collaborate with colleagues to ensure guests have an outstanding visit.
• Demonstrate understanding of food allergies and dietary requirements.

Skills

Customer service

Communication

Teamwork

Flexibility

Reliability

Basic IT skills

Job description

The Celtic Collection invites you to join the Parkgate Hotel in Cardiff as a Casual Conference and Events Associate during the festive season. This flexible role suits students and others seeking extra earnings, with shifts around study commitments and busy festive periods.

You will be at the heart of delivering memorable experiences at glamorous events and dining occasions, serving guests and supporting teams to ensure flawless service during the Christmas period.