Front of House Receptionist VA2964

Anabas (UK 2) Ltd; Greater London; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

28 days holiday

Employee Assistance Programme

Training & development opportunities

Job summary

Anabas Welcome is seeking an experienced receptionist to provide exceptional client service at our prestigious client site in the Liverpool Street area of London. The role involves welcoming guests, handling calls, maintaining records, and ensuring smooth front-desk operations.

You will have at least one year of receptionist experience in corporate or hotel environments, strong organisational and communication skills, and the ability to multitask in a fast-paced setting.

Qualifications

• Minimum 1 year experience as a receptionist in corporate or hotel environment.
• Excellent organisational and communication skills.
• Strong verbal and written communication with accurate spelling and grammar.
• Ability to multitask in a fast-paced setting.

Responsibilities

• Welcome guests and staff to the client floor, creating a warm atmosphere.
• Keep accurate records and update files as necessary.
• Handle incoming calls efficiently and courteously.
• Attend to queries while adhering to security procedures.
• Develop and maintain client relationships.
• Meet and greet visitors and manage meeting room/visitor checks-in.
• Check-in visitors accurately and announce guests to hosts.

Skills

Organisation

Communication

Verbal communication

Written communication

Multitasking

Time management

Job description

Salary: £28,000 - £30,000 per anum - 35 hours a week with shifts between 8:00am and 6:00pm

Full time, permanent position

Anabas Welcome is currently seeking to employ an experienced Receptionist to carry out reception duties to provide an exceptional client experience through the delivery of their duties to one of our prestigious clients in the Liverpool Street area of London.

A consistent high standard of service delivery is expected and you will have the ability to understand what is needed to ensure our client requirements are met.

Your responsibilities will include

Professionally welcoming all guests and staff members to the client floor, creating a warm and inviting atmosphere

Keeping accurate records and updating files as necessary

Ensuring that all incoming calls for the client business are handled efficiently and courteously.

Attend to all queries, ensuring strict security procedures are adhered to.

Develop and maintain an effective client relationship.

Meet and greet visitors in a friendly and personable way.

Meeting room and visitor management tasks must be completed with high attention to detail.

Check-in all visitors accurately and contacting host to announce guests.

You will have

Minimum 1 year experience working as a receptionist in a corporate / hotel environment.

Have exceptional organisation and communication skills.

Have excellent verbal and written communication skills including accuracy with spelling, grammar and professional language.

The ability to work in a fast-paced environment in which you can maintain an exceptional level of service whilst managing multiple tasks.

Confidence to engage with people and build rapport.

Excellent timekeeping skills and reliability.

• 28 days holiday (including bank holidays).
• Employee Assistance Programme.
• Ongoing training and development opportunities.

Due to the nature of the Client business, upon offer to the successful candidate enhanced post employment vetting will be requested.