Facilities Assistant VA2945

Anabas (UK 2) Ltd; Greater London; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

33 days of holiday including Bank Hols

Employee Assistance Programme

Recognition and Reward scheme

Life Insurance 1 X annual salary

Recommend a friend scheme

Company events

Job summary

Anabas (UK 2) Ltd is seeking an experienced Facilities Assistant / Floor Captain to deliver a five-star client experience in a corporate setting. You will be the go-to contact for workplace queries, ensuring security procedures are followed and high standards of operations are maintained.

The role is permanent full-time (40 hours per week, Monday to Friday, 8:00am–5:00pm) in Greater London. Training is provided and a range of benefits including generous holiday, life insurance, and employee

Qualifications

• Excellent customer service skills essential.
• Proactive, ownership mindset for client-focused delivery.
• Strong communication and professional demeanor.

Responsibilities

• Provide a 5-star service, demonstrating professionalism and ownership in all client interactions.
• Act as the 'go-to' contact for all workplace-related queries and requests.
• Ensure security procedures are adhered to.
• Conduct weekly and monthly site audits to maintain operational excellence.
• Raise quotes and purchase orders, ensuring timely task completion.
• Utilize Anabas and client software systems for efficient workflow management.
• Support administrative tasks and assist with room setups for meetings.
• Maintain flexibility to undertake additional tasks as required.

Skills

Customer service

Ownership mindset

Job description

Anabas is a dynamic National Facilities Management company. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers.

Anabas is currently seeking to employ an experienced Facilities Assistant / Floor Captain to provide an exceptional client experience through the de livery of their duties. The Facilities Assistant role is very client interactive and therefore needs the position holder to be able to provide great customer service, high standards in operational delivery and ability to understand what is needed to ensure the client requirements are met.

Salary & Working Hours

Salary: £36,225 per annum

Shift: Permanent full-time role, Monday to Friday, 8:00am to 5:00pm (40 hours per week).

Your responsibilities will include:

Provide a 5-star service, demonstrating professionalism and ownership in all client interactions.

Act as the 'go-to' contact for all workplace-related queries and requests.

Ensure security procedures are adhered to.

Conduct weekly and monthly site audits to maintain operational excellence.

Raise quotes and purchase orders, ensuring timely task completion.

Utilize Anabas and client software systems for efficient workflow management.

Support administrative tasks and assist with room set ups for meetings.

Maintain flexibility to undertake additional tasks as required.

Benefits include:

33 days of holiday including Bank Holidays.

Employee Assistance Programme.

Recognition and Reward scheme.

Life Insurance 1 X annual salary

Recommend a friend scheme.

Company events.

Who We’re Looking For

We are seeking an enthusiastic and proactive individual with excellent customer service skillsand a positive, solution-oriented mindset. The ideal candidate will have a strong sense ofownership and responsibility, ensuring all client needs are met efficiently and professionally.

Training will be provided to ensure you can carry out your role effectively.