Client Experience Host and Corporate Receptionist VA2739

Anabas (UK 2) Ltd; Greater London; On-site; GBP 30,345 - 41,055; Full time

Benefits offered by this job

Salary - £35,700pa

28 days holiday per year inc Bank Hols

Employee Assistance Programme

Life Insurance 1 X annual salary

Aviva Digital GP service

Recommend a friend scheme

Company events

Job summary

Anabas Welcome is seeking a Client Experience Host and Corporate Receptionist for a busy law firm environment in the Liverpool Street/Moorgate area of London. You will greet visitors, manage meeting rooms, handle calls, and support events while maintaining the highest standard of service.

The role requires at least 1 year of corporate reception experience, excellent MS Office skills, and a polished, confidential demeanor.

Qualifications

• Experience as a receptionist in a busy corporate office.
• Ability to engage with senior individuals professionally.
• Excellent organisation and communication skills with attention to detail.
• Immaculate personal presentation aligned with corporate standards.
• Discretion and confidentiality when handling sensitive information.
• Experience in a Law Firm desirable.
• Proficiency with MS Office (Outlook, Excel, PowerPoint).

Responsibilities

• Meet and greet all visitors in a friendly, professional manner.
• Notify hosts of guest arrivals and update waiting times.
• Escort guests to meeting rooms or lobby areas as needed.
• Manage meetings room bookings, amendments and cancellations.
• Oversee meeting room setup including AV/IT and network needs.
• Handle client calls professionally and efficiently.
• Collaborate with onsite teams to ensure seamless service.
• Walk reception areas to maintain a welcoming environment and report issues.
• Provide refreshments and keep refreshment points stocked.
• Assist Client events teams with coordination, visitor management and space bookings.
• Respond to emails professionally and promptly.
• Anticipate guest needs and maintain a welcoming atmosphere.
• Manage cloakroom duties and safe storage of items.
• Issue access passes and adhere to security policies.
• Follow Health & Safety procedures and report hazards.
• Experience in a Law Firm is advantageous.

Skills

Organization

Communication

Multitasking

Professional demeanor

Interpersonal skills

Discretion

Tools

Outlook

Excel

PowerPoint

Visitor management system

Job description

Client Experience Host and Corporate Receptionist VA2739

Anabas Welcome is currently seeking to employ an experienced Corporate Experience Host / Receptionist to carry out front of house duties to provide an exceptional client experience through the delivery of their duties to one of our prestigious Clients in a Law Firm environment the Liverpool Street / Moorgate area of London. An exceptionally high standard of service delivery is expected and you will have the ability to understand what is needed to ensure our client requirements are met and exceeded.

Your responsibilities will include:

1. To meet and greet all visitors approaching the desk in a friendly and professional way.

2. Contact hosts to make them aware of their guest arrival and keep visitors updated on waiting times.

3. Escorting guests from ground floor to appropriate meeting rooms or lobby area as necessary

4. Extensive meeting room management including bookings, amendments and cancellations.

5. Undertake and supervise meeting room set-up for all on-site meetings and functions. This includes room layout, Audio-visual & IT set-up assistance (i.e., network connectivity) if required.

6. Ensure all incoming calls for the client business are always handled professionally, efficiently and courteously.

7. Work closely with the all department members on site to ensure seamless service to the client and offer support and assistance.

8. Conduct regular walkaround of the reception area and client floor to ensure a welcoming, safe and inviting environment is received, reporting all issues to the relevant department immediately.

9. Offering refreshments to all guests on arrival and keeping refreshment points tidy and well stocked.

10. Work closely with Client events teams to assist in event coordination, visitor management and space booking.

11. Ensure all emails are responded in a professional, accurate and timely manner.

12. Anticipate guest needs and create a welcoming atmosphere.

13. Managing the cloakroom duties and ensuring safe storage of guest items.

14. Issuing access passes when required and adhering to Security policies.

15. Take reasonable care of your own health and safety and that of others, ensuring you comply with all Health & Safety procedures.

The successful candidate will have experience working as a receptionist in busy corporate office environment and the ability to work with senior individuals professionally.

Skills:

• Have exemplary organisation and communication skills with excellent attention to detail.
• The ability to work in a fast-paced environment in which you can maintain an exceptional level of service whilst managing multiple tasks.
• Able to communicate professional, concise and accurate information in written and verbal formats.
• Strong Microsoft Office skills particularly Outlook, Excel and Powerpoint.
• Previous experience working with a visitor management or space scheduling system
• Ability to interact professionally with people at all levels, including senior leadership and external clients
• Immaculate personal presentation aligned with corporate standards
• Discretion and confidentiality when handling sensitive information
• Experience working in a Law Firm desirable

This is a full time, permanent position. (Monday to Friday 40 hrs per week with shifts between 7am and 7pm)

Benefits include:-

• Salary - £35,700pa
• 28 days holiday per year inc Bank Holidays.
• Employee Assistance Programme.
• Recognition and Reward scheme.
• Life Insurance 1 X annual salary
• Aviva Digital GP service
• Recommend a friend scheme.
• Company events.

Candidates must be available to attend an interview within working office hours Monday-Friday.

Experience

Minimum 1 year Corporate Reception Experience