Event Reservations & Sales Agent – Hospitality

Millennium Hotels; Greater London; In loco; GBP 26.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Monthly and quarterly financial Incent

Social Events, Wellbeing and Team

Training and development

Pension Salary Sacrifice Scheme

Career development and salary reviews

Interest-free Season Ticket LoanScheme

1 Volunteer Days per year (fully paid)

Complimentary meals prepared for you

Length of Service related holiday

Discount on Accommodation worldwide

Life Assurance

Recommend a Friend Scheme

Descrizione del lavoro

Millennium Hotels is seeking a proactive reservations professional to join our London-based sales team. You will respond to meetings and events enquiries, convert opportunities, and work with on-property colleagues to deliver flawless events.

You will bring superb attention to detail, the ability to work quickly under pressure, and a genuine passion for hospitality and customer service. Experience with Delphi or Opera Cloud is advantageous.

Competenze

• Excellent attention to detail and accuracy in all bookings.
• Ability to work accurately at a fast pace with quick response times.
• Passion for hospitality and delivering industry-leading customer service by phone when possible.
• Proven sales hunger with conversion and upsell results.
• Experience as a reservations agent is advantageous.

Mansioni

• Respond to and convert meetings and events enquiries of all sizes.
• Ensure client events run smoothly by coordinating with on-property teams.
• Develop relationships and understand client requirements through conversations.

Conoscenze

Attention to detail

Fast-paced work

Customer service

Sales upselling

Can-do attitude

Reservation experience

Strumenti

Delphi

Opera Cloud

Descrizione del lavoro

Millennium Hotels is seeking a proactive reservations professional to join our London-based sales team. You will respond to meetings and events enquiries, convert opportunities, and work with on-property colleagues to deliver flawless events.

You will bring superb attention to detail, the ability to work quickly under pressure, and a genuine passion for hospitality and customer service. Experience with Delphi or Opera Cloud is advantageous.