Shift Leader: Lead Teams, Earn Overnight Premium

McDonald's; Bexwell; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for some overnight hours

Recognition and rewards

Free meals on your break

Career development

Job summary

McDonald’s is seeking a Shift Leader to drive guest experience by leading a frontline team with energy, warmth and a focus on hospitality. You’ll model our standards for service, cleanliness and safety, and help the restaurant hit its daily goals.

Join us to develop your leadership, coach colleagues, manage shift duties from prep to post-shift wrap up, and ensure every guest leaves happy. This role requires flexible weekday and weekend availability and a positive, team-first attitude.

Qualifications

• Experience leading teams in retail, hospitality or customer-focused environments.
• Ability to model customer-focused behaviours and deliver personalised service.
• Strong communication, coaching and problem-solving skills.
• Adaptability to varying customer needs and shift scenarios.

Responsibilities

• Pre‑Shift: plan for shift success, checklists, ensure safety and stock checks.
• During the Shift: optimise team, monitor flow, resolve bottlenecks, coach staff.
• Post‑Shift: review performance, handover insights, complete admin tasks.

Job description

McDonald’s is seeking a Shift Leader to drive guest experience by leading a frontline team with energy, warmth and a focus on hospitality. You’ll model our standards for service, cleanliness and safety, and help the restaurant hit its daily goals.

Join us to develop your leadership, coach colleagues, manage shift duties from prep to post-shift wrap up, and ensure every guest leaves happy. This role requires flexible weekday and weekend availability and a positive, team-first attitude.