Evening Ward Clerk: Patient Services Admin & MDT Liaison

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 19,000 - 23,000; Full time

Job summary

Manchester University NHS Foundation Trust (MFT) is seeking a Ward Clerk for the OAU (A9) to provide a comprehensive administrative service on a ward. The role requires strong IT and communication skills, with the ability to work alongside MDT and clinical staff to maintain high standards of patient care.

The successful candidate will be involved in updating the Hive system, handling calls, and supporting documentation and stationery ordering, while delivering friendly, efficient service to

Qualifications

• Experience providing comprehensive administrative support in healthcare settings.
• Excellent IT skills and data entry experience.
• Strong communication with patients, relatives and clinical staff.
• Ability to work in a busy customer/service role.

Responsibilities

• Communicate with patients' relatives to provide updates and liaise as needed.
• Update Hive system and handle calls professionally and promptly.
• Order relevant paperwork and stationery.
• Work with MDT to complete tasks to a high standard and timely.
• Support consultants, doctors and nurses to ensure high quality patient care.

Skills

Communication skills

Organizational skills

Time management

IT skills

Customer service

Healthcare environment experience

Tools

Hive system

Office software

Job description

Manchester University NHS Foundation Trust (MFT) is seeking a Ward Clerk for the OAU (A9) to provide a comprehensive administrative service on a ward. The role requires strong IT and communication skills, with the ability to work alongside MDT and clinical staff to maintain high standards of patient care.

The successful candidate will be involved in updating the Hive system, handling calls, and supporting documentation and stationery ordering, while delivering friendly, efficient service to