Evening Housing Concierge: Safety, Support & Community

Home Group Limited; Wrenthorpe; On-site; GBP 24,000 - 29,000; Part time

Benefits offered by this job

Health cash plan

DBS paid for

Pension contributions

Discounts and benefits

Training and development

Job summary

Home Group Limited in the United Kingdom is seeking a part-time Housing Support Assistant to help keep residents safe, buildings secure, and communities well maintained. Duties include patrolling corridors, checking CCTV and fire doors, greeting residents and visitors, and handling repairs or cleaning tasks.

The role offers pro rata pay of £26,300 per year (approx. £13.45 per hour) with a health cash plan and other benefits; shift pattern Monday to Friday 4:00pm–10:00pm for 30 hours per week;

Qualifications

• Calm under pressure, with clear communication skills.
• Passion and experience in supporting others, either personally or professionally.
• Good judgement and clear communication.
• Recognise when things are about to go wrong and intervene sensitively.

Responsibilities

• Walk around the building checking CCTV, fire doors and communal areas.
• Greet customers and visitors, pick up repairs or cleaning.
• Provide first-line support for customers when the wider team isn't available.
• Monitor and respond to incidents calmly, quickly and fairly.
• Work with colleagues and partners to manage anti-social behaviour.

Skills

Calm under pressure

Great communication

Passion for helping others

Good judgment

Job description

Home Group Limited in the United Kingdom is seeking a part-time Housing Support Assistant to help keep residents safe, buildings secure, and communities well maintained. Duties include patrolling corridors, checking CCTV and fire doors, greeting residents and visitors, and handling repairs or cleaning tasks.

The role offers pro rata pay of £26,300 per year (approx. £13.45 per hour) with a health cash plan and other benefits; shift pattern Monday to Friday 4:00pm–10:00pm for 30 hours per week;