Weekend Housing Concierge: Safe, Welcoming Buildings

Home Group Limited; Guildford; On-site; GBP 11,000 - 13,000; Part time

Benefits offered by this job

Health cash plan

34 days leave incl. bank holidays

Matching pension contribution

Instant pay access with Stream

Job summary

Home Group Limited is seeking a Housing Concierge in Guildford. The role is weekend-only, 8.5 hours per day, with shifts from 7:00am to 4:00pm on Saturdays and Sundays.

You will monitor CCTV and communal areas, greet residents, and provide first-line support when others are unavailable, while maintaining safety and security across the buildings. Applicants should be able to use technology to update records, and will receive DBS support paid by us.

Qualifications

• Calm under pressure with great communication skills.
• Passion and experience in supporting others, either personally or professionally.
• Good judgement and clear communication.
• You recognise when things are about to go wrong and are confident intervening in a sensitive way.

Responsibilities

• Walk around the building checking CCTV, fire doors and communal areas.
• Greeting customers and visitors, picking up repairs or cleaning.
• The first line of support for our customers when our wider team or their own support network aren’t around to help!
• Monitor and respond to incidents calmly, quickly and fairly.
• Work with colleagues and partners to manage anti-social behaviour.

Skills

Calm under pressure

Support others

Good judgement

Clear communication

Job description

Home Group Limited is seeking a Housing Concierge in Guildford. The role is weekend-only, 8.5 hours per day, with shifts from 7:00am to 4:00pm on Saturdays and Sundays.

You will monitor CCTV and communal areas, greet residents, and provide first-line support when others are unavailable, while maintaining safety and security across the buildings. Applicants should be able to use technology to update records, and will receive DBS support paid by us.