Evening Front Desk & Guest Services Associate

Dakota Hotel Group; Glasgow; On-site; GBP 16,531 - 19,286; Full time

Benefits offered by this job

Special discounts on stays and dining

Employee Assistance Program

Meals on duty

Bonuses to recommend friends

Job summary

Dakota Hotel Group in Glasgow is seeking an Evening Receptionist to join their team. This role involves welcoming guests, managing check-ins and check-outs, and ensuring exceptional service. The successful candidate will have strong administration skills, be a great communicator, and embrace the company's culture of positivity.

Benefits include special discounts, mental health support, flexible working options, and opportunities for professional development. You will be required to work a minimum of 18 hours per week.

Qualifications

• Minimum of two years working experience in a hospitality setting, preferably in a hotel.
• Enthusiastic individual promoting a positive culture.
• Flexibility with shift patterns and availability.

Responsibilities

• Carry out reception duties including welcoming guests and checking them in and out.
• Provide high guest service in line with company values.
• Collaborate with other departments for effective communication.

Skills

Strong administration skills

Great communicator

Fully computer literate

Ability to prioritize

Attention to detail

Tools

Property management system knowledge

Job description

Dakota Hotel Group in Glasgow is seeking an Evening Receptionist to join their team. This role involves welcoming guests, managing check-ins and check-outs, and ensuring exceptional service. The successful candidate will have strong administration skills, be a great communicator, and embrace the company's culture of positivity.

Benefits include special discounts, mental health support, flexible working options, and opportunities for professional development. You will be required to work a minimum of 18 hours per week.