Evening F&B Attendant: Guest Care & Growth

Brighton Grand Hotel Operations Ltd; Brighton; On-site; GBP 14,000 - 18,000; Full time

Benefits offered by this job

Special hotel room rates

Wellbeing calendar

Training programs with progression

Job summary

Brighton Grand Hotel Operations Ltd operates The Grand Brighton, part of Leonardo Hotels, and is seeking a Food & Beverage Attendant for the Cyan restaurant. You will be part of a dynamic team, taking orders and delivering hospitality in shifts, mainly evenings from 17:00.

Basic hourly pay plus service charge and Leonardo benefits are provided. Join a company committed to guest care and staff development, with opportunities across the UK & Europe within the Leonardo Hotels portfolio.

Qualifications

• Genuine passion for delivering memorable moments to guests.
• Pro-active with a hands-on approach to delivering consistent results.
• Friendly team player with the ability to work effectively and efficiently with others.
• Engaged with hotel initiatives to support the local community.

Responsibilities

• Offer exceptional guest care at all times
• Address guest concerns courteously and promptly to ensure their satisfaction
• Collaborate with colleagues in all departments to elevate the overall guest experience consistently
• Operate in a safe and orderly manner, promptly reporting any hazards, accidents, losses, or damages to management
• Demonstrate proficiency in the Leonardo Hotels product and familiarity with the organisation
• Engage in continuous learning and skill development to maintain service excellence
• Utilise all relevant systems correctly to complete tasks in a timely manner
• Adhere to Company policies, Code of Conduct, procedures and relevant legislation at all times
• Complete any other reasonable request made by a member of the management team or a supervisor
• Working shift patterns from 5 days a week, mainly evenings from 17:00.

Skills

Guest care

Team player

Communication

Proactive

Hospitality mindset

Job description

Brighton Grand Hotel Operations Ltd operates The Grand Brighton, part of Leonardo Hotels, and is seeking a Food & Beverage Attendant for the Cyan restaurant. You will be part of a dynamic team, taking orders and delivering hospitality in shifts, mainly evenings from 17:00.

Basic hourly pay plus service charge and Leonardo benefits are provided. Join a company committed to guest care and staff development, with opportunities across the UK & Europe within the Leonardo Hotels portfolio.