European Import/Export Lead - Global Logistics & Benefits

Simarco International; Stoke-on-Trent; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Highly competitive salary

25 days annual leave

Company Pension Scheme

Discount platform - including top high

Full training and support

Cycle to work & Tusker car scheme

Regular engagement initiative

Learning Management System

Mental health forum

Simarco Stars - recognition

Job summary

Simarco International in Stoke-on-Trent is seeking a sharp European Import/Export Administrator to keep our European Operations running smoothly. You will coordinate bookings, handle documentation, and work with clients, overseas agents and internal teams to ensure on-time, compliant exports.

The role requires strong communication, excellent organisation, and a customer-first mindset. We offer a market-leading salary, 25 days' leave, a company pension, training and benefits, and ongoing career

Qualifications

• Proven experience in a similar role (logistics or transport sector experience is highly desirable).
• Strong communication skills - both written and verbal.
• Excellent organisational skills with the ability to prioritise and work to deadlines using own initiative.
• A high level of accuracy and attention to detail.
• Confident using Microsoft Office packages.
• Problem-solving skills, numerate and a customer-first approach.

Responsibilities

• Liaising with clients, overseas agents, and internal departments.
• Taking bookings from Operations and accurately inputting them into the system.
• Checking customer invoices to ensure customs compliance.
• Working with the Internal Customs Team to raise export documentation.
• Coordinating with overseas customs clearance agents.
• Extracting and managing data from third-party systems.
• Resolving and managing queries and complaints courteously and efficiently.
• Charging and costing shipments accurately.
• Resolving issues with hauliers when required.

Skills

European logistics experience

Excellent communication

Organisational skills

Attention to detail

Microsoft Office proficient

Problem solving

Tools

Microsoft Office

Job description

Simarco International in Stoke-on-Trent is seeking a sharp European Import/Export Administrator to keep our European Operations running smoothly. You will coordinate bookings, handle documentation, and work with clients, overseas agents and internal teams to ensure on-time, compliant exports.

The role requires strong communication, excellent organisation, and a customer-first mindset. We offer a market-leading salary, 25 days' leave, a company pension, training and benefits, and ongoing career