Export Customs Administrator

Simarco International; Witham; On-site; GBP 27,000 - 38,000; Full time

Benefits offered by this job

Salary competitive

25 days annual leave

Company Pension Scheme

Discount platform

Full training and support

Cycle to work & Tusker car scheme

Learning Management System

Mental health forum

Job summary

Simarco International in Witham is seeking an experienced Export Customs Administrator to join our Customs team. You will manage export declarations, transit queries, and liaise with HMRC and European partners to resolve issues efficiently.

The role requires strong knowledge of transit procedures, attention to detail and the ability to work across busy teams in a fast-paced freight environment. We offer training and a supportive, inclusive workplace.

Qualifications

• Strong experience in export customs administration and ability to work independently.
• Experience investigating outstanding Transit movements and liaising with HMRC and partners.
• Understanding of Transit guarantees and accurate documentation.
• Proven ability to resolve queries efficiently across multiple teams.

Responsibilities

• Prepare and process export customs and Transit declarations, ensuring compliance with regulations.
• Investigate and resolve outstanding Transit movements and maintain audit records.
• Liaise with HMRC, European partners and internal teams to resolve discrepancies and Transit queries.
• Monitor Transit guarantee exposure and escalate high-risk cases as needed.
• Review commercial documents to ensure accurate customs declarations.
• Utilise CDS, NCTS, GVMS and TSS systems as applicable.

Skills

Attention to detail

Communication skills

Organisational skills

Problem-solving

Teamwork

Prioritisation

Education

GCSE Maths & English

Customs qualifications or training

Tools

CDS

NCTS

GVMS

TSS

Sequoia customs software

MS Office

Job description

Hours: Monday to Friday 9am to 5.30pm (1-hour unpaid lunch)

Simarco is an award-winning international logistics provider, driven by a deep understanding of the fast-paced nature of global trade. We specialise in delivering bespoke freight solutions across the UK, Europe, and worldwide, offering flexible, fully tailored services that are designed to meet the unique needs of our clients.

We are looking for an experienced and detail-oriented Export Customs Administrator to join our Customs team in Witham.

This is a varied role combining export customs administration with transit query resolution, ensuring the smooth and compliant movement of goods from the UK into Europe.

The ideal candidate will have a strong understanding of export customs procedures, experience investigating outstanding Transit movements and the confidence to liaise with HMRC, European partners and customs authorities to resolve queries efficiently.

Here at Simarco, we believe that people are the heart of our business. It is their professionalism, dedication and experience that continues to be at the core of our success!

The Simarco Culture and values…

Communication Innovation Accountability Integrity

Key Skills and Qualifications to succeed in this role:

• Previous experience in an Export Customs administration role, with the ability to work independently.
• Good working knowledge of Transit procedures, including investigating and resolving outstanding movements.
• Understanding of Transit guarantees and the importance of accurate documentation and timely query resolution.
• Experience communicating with HMRC, overseas partners or customs authorities.
• Working knowledge of CDS, NCTS and GVMS.
• Ability to interpret commercial invoices, packing lists and other customs documentation.
• Strong attention to detail, organisational skills and the ability to maintain accurate records.
• A proactive approach to problem-solving, with the confidence to investigate and follow queries through to resolution.
• Excellent communication skills and the ability to work effectively across different teams.
• Ability to work in a busy, fast-paced European freight environment.
• Good IT skills, including Microsoft Office and customs software.
• GCSE Maths and English, or equivalent.
• Experience using Sequoia customs software and TSS.
• Broader knowledge of international freight forwarding and import/export customs procedures.
• Relevant customs qualifications or industry training.
• Experience working with HMRC and Border Force departments to resolve customs queries.
• Prepare and process accurate export customs and Transit declarations, ensuring compliance with relevant customs regulations.
• Investigate and resolve outstanding or undischarged Transit movements, obtaining supporting evidence and maintaining clear audit records.
• Liaise with HMRC, European partners, customs authorities and internal teams to resolve documentation discrepancies and Transit queries.
• Monitor potential Transit guarantee exposure, escalating overdue or high-risk cases where necessary.
• Review commercial invoices, packing lists and supporting documentation to ensure accurate customs declarations.
• Use customs systems including CDS, NCTS, GVMS and TSS, where applicable.
• Coordinate the addition and removal of authorised Transit locations for existing customers, ensuring accurate records and approvals.
• Keep operational teams informed of clearance progress, outstanding requirements and any potential delays.
• Identify recurring issues and support improvements to customs processes and documentation.
• Manage competing priorities and deadlines while maintaining accuracy, compliance and excellent customer service.

We can offer you:

• We offer a highly competitive salary
• 25 days annual leave, plus 8 bank holidays
• Company Pension Scheme
• Discount platform - including top high street retailers
• Full training and support
• Cycle to work & Tusker car scheme
• Learning Management System for continuous learning
• Mental health forum in place to support with well being

If you have a strong background in export customs, enjoy problem-solving and take pride in getting things right, we'd love to hear from you.

Simarco International is committed to fostering a diverse, inclusive, and a respectful working environment. We welcome applications from individuals of all backgrounds, and we value the unique perspectives that a diverse workforce brings.We are driven by our core values of Integrity, Communication, Accountability, and Innovation, which influence how we work, collaborate, and grow as a business.