Import Customs Administrator

Simarco International; Witham; On-site; GBP 28,000 - 45,000; Full time

Benefits offered by this job

We offer a highly competitive salary

25 days annual leave, plus 8 bank hols

Company Pension Scheme

Discount platform - top retailers

Full training and support

Cycle to work & Tusker car scheme

Regular engagement treat days

Learning Management System

Mental health forum

Simarco Stars

Job summary

Simarco International in Witham, Essex is seeking an Import Customs Administrator to join our busy team. You will handle import declarations, review documents and ensure HMRC compliance, navigating CDS, NCTS, GVMS and related software.

You will work in a fast-paced environment, paying close attention to detail, calculating VAT and duties, and liaising with customers and carriers to avoid delays. We offer training, a supportive culture and a clear career path within our award-winning logistics

Qualifications

• Previous experience in an Import Customs role is essential.
• A good understanding of UK import Customs procedures, regulations and compliance requirements.
• Experience using Customs clearance software such as Sequoia, Descartes or similar systems.
• Strong attention to detail, with excellent numerical and organisational skills.
• Confidence in handling Customs documentation and resolving clearance queries.
• Excellent communication skills, with the ability to build positive working relationships with customers and colleagues.
• A proactive, problem-solving approach and the ability to work well under pressure.
• Someone who enjoys being part of a team but is equally comfortable managing their own workload.
• Excellent numerical skills are essential due to the calculation of VAT and Duty on behalf of HMRC.

Responsibilities

• Preparing, processing and submitting accurate import Customs declarations, ensuring compliance with HMRC regulations.
• Reviewing commercial invoices, packing lists and supporting documentation to ensure all necessary information is available.
• Using Customs systems including CDS, NCTS, GVMS and IPAFFS, alongside software such as Sequoia, Descartes and Destin8.
• Calculating import duties and VAT, ensuring the correct tariffs, classifications and licences are applied.
• Liaising with customers, internal teams, hauliers and regulatory authorities to resolve Customs queries and avoid unnecessary delays.
• Preparing and managing Customs documentation, including T-documents, EUR1 certificates and Certificates of Origin.
• Coordinating the timely release of goods from ports and Customs-approved facilities.
• Keeping up to date with changes in Customs legislation and procedures to ensure continued compliance.
• Managing a busy workload, processing a high volume of Customs entries accurately and efficiently.

Skills

Import Customs experience

UK import procedures

Customs software (Sequoia, Descartes)

Attention to detail

Numerical and organisational skills

Communication skills

Problem solving under pressure

Team and independent work

VAT and Duty calculation

Tools

Sequoia

Descartes

Destin8

CDS

NCTS

GVMS

IPAFFS

Job description

Job Title: Import Customs Administrator

Location: Witham, Essex

Salary: Competitive

Hours: Monday to Friday - 9am to 5.30pm (1-hour unpaid lunch)

Simarco is an award-winning international logistics provider, driven by a deep understanding of the fast-paced nature of global trade. We specialise in delivering bespoke freight solutions across the UK, Europe, and worldwide, offering flexible, fully tailored services that are designed to meet the unique needs of our clients.

We have an exciting opportunity for an experienced Import Customs Administrator to join our busy Import Customs team based in Witham, Essex.

At Simarco International, we pride ourselves on delivering reliable, efficient and customer-focused logistics solutions. We are looking for someone who enjoys working in a fast-paced environment, has a keen eye for detail and is confident navigating the complexities of Customs clearance. Working as part of a supportive and experienced team, you will play an important role in ensuring goods move smoothly into the UK, with all Customs documentation completed accurately and in line with HMRC regulations.

Here at Simarco, we believe that people are the heart of our business. It is their professionalism, dedication and experience that continues to be at the core of our success!

Simarco Culture and values...

~ Communication ~ Innovation ~ Accountability ~ Integrity ~

Skills and Qualifications to succeed in this role:

Previous experience in an Import Customs role is essential.

A good understanding of UK import Customs procedures, regulations and compliance requirements.

Experience using Customs clearance software such as Sequoia, Descartes or similar systems.

Strong attention to detail, with excellent numerical and organisational skills.

Confidence in handling Customs documentation and resolving clearance queries.

Excellent communication skills, with the ability to build positive working relationships with customers and colleagues.

A proactive, problem-solving approach and the ability to work well under pressure.

Someone who enjoys being part of a team but is equally comfortable managing their own workload.

Excellent numerical skills are essential due to the calculation of VAT and Duty on behalf of HMRC.

Key duties & Responsibilities:

You will be joining a friendly, experienced team where you can put your Customs expertise to good use, continue developing your skills and make a real difference to our day-to-day operations.

Preparing, processing and submitting accurate import Customs declarations, ensuring compliance with HMRC regulations.

Reviewing commercial invoices, packing lists and supporting documentation to ensure all necessary information is available.

Using Customs systems including CDS, NCTS, GVMS and IPAFFS, alongside software such as Sequoia, Descartes and Destin8.

Calculating import duties and VAT, ensuring the correct tariffs, classifications and licences are applied.

Liaising with customers, internal teams, hauliers and regulatory authorities to resolve Customs queries and avoid unnecessary delays.

Preparing and managing Customs documentation, including T-documents, EUR1 certificates and Certificates of Origin.

Coordinating the timely release of goods from ports and Customs-approved facilities.

Keeping up to date with changes in Customs legislation and procedures to ensure continued compliance.

Managing a busy workload, processing a high volume of Customs entries accurately and efficiently.

We can offer you:

• We offer a highly competitive salary
• 25 days annual leave, plus 8 bank holidays
• Company Pension Scheme
• Discount platform - including top high street retailers
• Full training and support
• Cycle to work & Tusker car scheme
• Regular engagement initiative including treat days!
• Learning Management System for continuous learning
• Mental health forum in place to support with well being
• Simarco Stars - recognition & rewards

Simarco International is committed to fostering a diverse, inclusive, and a respectful working environment. We welcome applications from individuals of all backgrounds, and we value the unique perspectives that a diverse workforce brings. We are driven by our core values of Integrity, Communication, Accountability, and Innovation, which influence how we work, collaborate, and grow as a business.