European Field Service Leader - Strategy & Execution

Wynne Consulting Limited; Crewe; On-site; GBP 75,000 - 110,000; Full time

Job summary

Wynne Consulting Limited is seeking a Field Service Manager Europe to own the European service setup from quoting to profitability. You will lead a team delivering critical service work across process and power industry plants, ensuring top‑tier HSE standards and exceptional customer satisfaction.

This role thrives in a matrix organization, building structure and elevating service operations to world‑class levels, with international travel as required.

Qualifications

• 5 years’ experience in field service within process or power industry plants.
• 3+ years of leadership experience, ideally in an international environment.
• Strong communication skills — verbal, written, and customer-facing.

Responsibilities

• Lead and continuously develop the European Field Service organisation to meet and exceed annual and strategic targets.
• Create and implement a European service strategy aligned with global standards.
• Drive cross-selling of related products and shutdown-related services.
• Improve cost efficiency, processes, OTD, availability, replenishment time, quality, and risk management.
• Oversee and enhance quote performance for service jobs.
• Manage planning and logistics for resources, parts, tools, and travel.
• Ensure full compliance with HSE regulations and customer-specific requirements.
• Maintain and develop certification requirements for field service staff.
• Lead invoicing, post-calculation, and profitability tracking for all service jobs.
• Ensure accurate documentation and data storage for completed work.
• Coach, guide, and train field service personnel and other relevant staff.

Skills

Field service management

Leadership

Communication skills

Strategic planning

Travel readiness

Job description

Wynne Consulting Limited is seeking a Field Service Manager Europe to own the European service setup from quoting to profitability. You will lead a team delivering critical service work across process and power industry plants, ensuring top‑tier HSE standards and exceptional customer satisfaction.

This role thrives in a matrix organization, building structure and elevating service operations to world‑class levels, with international travel as required.