European Charter Specialist – Freight Solutions & Rates

Dachser Se; Dartford; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Free Car Parking

25 Days annual leave plus 8 days bank

Life Assurance

Employee Assistance Programme

Employee Discounts

Pension Plan

Health Perks

Internal Referral Fees

Long Service Awards

Job summary

DACHSER Ltd. in Dartford is seeking a Charter Operator to join our land transport team. You will provide cost‑effective road charter solutions, liaising with Sales, Cargo Plus, and dispatch colleagues across UK and Europe to meet customer requirements.

The role demands strong planning, commercial awareness, and the ability to work under pressure in a fast‑paced logistics environment. Monday to Friday, 09:00–18:00, permanent full‑time contract; knowledge of European transport networks is highly

Qualifications

• Excellent verbal and written communication skills.
• Strong planning, organisation and time management abilities.
• Proactive approach with strong problem solving.
• High attention to detail and accuracy.
• Good IT skills, including Microsoft Office applications.
• Customer-focused mindset with commitment to excellent service.
• Ability to adapt and work in a fast-paced environment.
• Confident, professional and approachable manner.

Responsibilities

• Respond promptly to customer requests for charter services with cost-efficient transport solutions.
• Ensure compliance with SOPs and maintain high quality standards and service.
• Develop and maintain a comprehensive charter supplier database with reliable providers.
• Build and manage supplier relationships to control costs and improve performance.
• Ensure reporting requirements are completed accurately and on time; manage charter docs.
• Identify opportunities to maximise profitability while maintaining service quality.
• Perform administrative tasks: update shipment statuses, file PODs, process invoices, prepare quotations.
• Monitor export documentation compliance to support smooth customs clearance.
• Provide guidance on customs documentation requirements to minimize delays.
• Complete Brexit-related administrative activities, including Government Gateway entries.
• Communicate with internal departments across UK/Europe to coordinate efforts.
• Support movement of freight by coordinating with stakeholders to meet customer needs.

Skills

Communication

Planning

Problem solving

Attention to detail

IT skills

Customer service

Adaptability

Professionalism

Charter market knowledge

Tools

Microsoft Office

Job description

DACHSER Ltd. in Dartford is seeking a Charter Operator to join our land transport team. You will provide cost‑effective road charter solutions, liaising with Sales, Cargo Plus, and dispatch colleagues across UK and Europe to meet customer requirements.

The role demands strong planning, commercial awareness, and the ability to work under pressure in a fast‑paced logistics environment. Monday to Friday, 09:00–18:00, permanent full‑time contract; knowledge of European transport networks is highly