Transport Clerk – Logistics & Capacity Planner (Hybrid)

Europa Worldwide Group; Dartford; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Hybrid working after training

25 days holiday

Career progression and mentoring

Job summary

Europa Worldwide Group is recruiting a Transport Clerk for our Head Office in Dartford. The role involves monitoring freight volumes, coordinating shipments with Regional Distribution Partners, and ensuring UK deliveries are managed efficiently.

You will work in a hybrid capacity after training, with a strong emphasis on accuracy, customer service, and cross‑team collaboration to meet daily targets.

Qualifications

• Previous experience within transport, shipping, or logistics operations.
• Strong UK geographical knowledge, with an understanding of regional distribution and transport routes.
• Good numeracy skills, with the ability to analyse freight volumes and make commercially sound decisions.
• Excellent communication skills, both written and verbal, with the confidence to liaise across multiple teams and partners.
• A proactive, solution‑focused mindset with the ability to handle issues calmly and professionally.
• Strong organisational skills and attention to detail.
• The ability to prioritise effectively and adapt quickly in a high‑volume, dynamic working environment.
• A team‑oriented approach with a willingness to learn and develop within the role.

Responsibilities

• Monitor and analyse daily freight volumes across the UK network to ensure capacity is utilised efficiently.
• Proactively identify potential capacity constraints or excess freight and implement practical, cost‑effective solutions.
• Coordinate shipments between strategically placed Regional Distribution Partners and Europa branch teams nationwide.
• Plan, allocate, and amend transport movements in line with operational requirements and service level agreements.
• Resolve operational issues such as delays, shortages, or amendments swiftly and professionally, maintaining a strong customer focus.
• Maintain accurate transport records and ensure system data is kept up to date.
• Support continuous improvement by identifying opportunities to streamline processes and improve service performance.
• Work collaboratively with colleagues to ensure daily targets and service commitments are met in a fast‑paced environment.

Skills

UK Geographical knowledge

Customer service

Numeracy

Communication

Teamwork

Organisational skills

Problem solving

Prioritisation

Job description

Europa Worldwide Group is recruiting a Transport Clerk for our Head Office in Dartford. The role involves monitoring freight volumes, coordinating shipments with Regional Distribution Partners, and ensuring UK deliveries are managed efficiently.

You will work in a hybrid capacity after training, with a strong emphasis on accuracy, customer service, and cross‑team collaboration to meet daily targets.