EUC Support Engineer – Windows 11 & Office 365 (Chelmsford)

Essex & Kent Police; Chelmsford; On-site; GBP 37,000 - 39,000; Full time

Job summary

Essex Police is seeking an adaptable EUC End User Computing Support officer to join our 2nd line team at the Force Headquarters in Chelmsford. You will work across Windows 11, Office 365, and related devices, delivering end-user support, installation, and issue resolution for officers and staff.

The role requires a valid driving license, the ability to travel to other sites, and 1–2 years in a similar IT environment.

Qualifications

• Experience in supporting Windows 11 and Office 365 in a user-focused environment.
• Strong communication and customer service abilities.
• Valid driving licence and willingness to travel between sites.

Responsibilities

• Provide 2nd line EUC support for officers and staff.
• Troubleshoot, install, and repair Windows-based devices and software.
• Collaborate with Kent Police and Essex Police teams to resolve issues.

Skills

Windows 11

Office 365

Customer service

Driving licence

Tools

Active Directory

Networking basics

Job description

Essex Police is seeking an adaptable EUC End User Computing Support officer to join our 2nd line team at the Force Headquarters in Chelmsford. You will work across Windows 11, Office 365, and related devices, delivering end-user support, installation, and issue resolution for officers and staff.

The role requires a valid driving license, the ability to travel to other sites, and 1–2 years in a similar IT environment.