Estates & Facilities Lead (On-Site Ops)

Greystar (International); Greater London; On-site; GBP 55,000 - 70,000; Full time

Job summary

Greystar is seeking an Estates Facilities Manager to lead hands-on facilities and maintenance across assigned properties in Greater London. You will manage on-site estates and maintenance technicians, ensuring safe, compliant, and cost-effective service delivery to residents and occupiers.

You will coordinate the wider technical delivery team, allocate tasks, and take ownership of complex or time-sensitive work, while managing budgets, contractor performance, planned maintenance, and reporting

Qualifications

• Technical qualification in mechanical, electrical, plumbing, or a related building services field.
• IOSH or higher health and safety qualification.
• Knowledge of Landlord and Tenant Act, RICS/ARMA guidelines, and statutory compliance.

Responsibilities

• Lead and manage the on-site estates and maintenance technicians through direct supervision and active involvement in daily operations.
• Conduct daily briefings and allocate tasks based on priority, complexity, and team capacity.
• Maintain a strong on-site presence to supervise works and support team members directly.
• Manage direct reports, delegate tasks, and conduct performance reviews.
• Coach and develop the team, including apprentices or junior staff, and contribute to recruitment and succession planning.
• Make day-to-day operational decisions, escalating commercial or high-value matters as needed.
• Manage day-to-day operation and maintenance of the estate(s), including cleaning, security, landscaping, electrical, M&E, and H&S service delivery.
• Implement security procedures and lock-down protocols on-site and ensure coverage for emergencies.
• Participate in mobilisation and handover of building systems from construction to operations.
• Manage the Planned Preventative Maintenance schedule in line with SFG20 standards and lifecycle maintenance planning.
• Provide monthly financial reports and support service charge governance and capex planning.
• Coordinate and verify quality of outsourced services and arrange minor works and routine contracts.

Skills

Contractor management

Budget management

Team supervision

Stakeholder communication

Health & Safety knowledge

IT literacy (MS Office)

Education

Technical qualification in mechanical/electrical/plumbing

IOSH Certification

Property Management / Building Estates Management

Tools

PowerPoint

Excel

RAMS management

Job description

Greystar is seeking an Estates Facilities Manager to lead hands-on facilities and maintenance across assigned properties in Greater London. You will manage on-site estates and maintenance technicians, ensuring safe, compliant, and cost-effective service delivery to residents and occupiers.

You will coordinate the wider technical delivery team, allocate tasks, and take ownership of complex or time-sensitive work, while managing budgets, contractor performance, planned maintenance, and reporting