Residential Estate: Assistant Facilities Manager

Insight Executive Group; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Insight Executive Group is seeking an Assistant Facilities Manager to support Greenwich Estate in London. You will help deliver a safe, well-maintained living environment and outstanding resident experience.

Working with the Facilities Manager, you will coordinate contractors, manage resident communications, support compliance, and handle purchasing and administration to ensure value for money and smooth day-to-day operations.

Qualifications

• Experience in residential property, PRS, BTR, estate management, or facilities management.
• Knowledge of Building Safety Act 2022.
• Excellent customer service and stakeholder management.
• Strong organisational and multitasking abilities; good IT skills (Excel).

Responsibilities

• Act as first point of contact for residents and stakeholders via email, phone, and on-site.
• Coordinate approved contractors, manage access, RAMS, and schedules.
• Support compliance activities, inspections, incident reporting, and audits.
• Raise purchase orders, obtain quotes, and assist with supplier invoices and records.

Skills

Customer service

Contractor management

Communication

Organisational skills

Multitasking

Education

Facilities/Property Management qualification

Health & Safety qualification (IOSH/NEBOSH)

Tools

Microsoft Office (Excel)

CAFM / helpdesk systems

Job description

Insight Executive Group is seeking an Assistant Facilities Manager to support Greenwich Estate in London. You will help deliver a safe, well-maintained living environment and outstanding resident experience.

Working with the Facilities Manager, you will coordinate contractors, manage resident communications, support compliance, and handle purchasing and administration to ensure value for money and smooth day-to-day operations.