Senior Facilities Manager - Prestige London Estate

Encore; Greater London; On-site; GBP 63,000 - 77,000; Full time

Job summary

Encore in London is seeking an experienced Senior Facilities Manager to oversee a prestigious residential development, ensuring a high-quality living environment for residents while maintaining property to exceptional standards.

Based on an engineering background, you will lead both planned and reactive maintenance, manage contractors, ensure compliance, and deliver outstanding customer service on-site. This is a Monday to Friday, 8:30am-5pm role in London.

Qualifications

• 4+ years of facilities management experience in a prestigious residential development.
• Strong leadership, mentoring, and team support experience.
• Extensive contractor management experience.
• A strong engineering background is highly advantageous.
• Solid understanding of planned maintenance (SFG20 standards).
• Solid Health & Safety knowledge; Nebosh desirable.

Responsibilities

• Carry out regular inspections of communal areas to ensure cleanliness, safety, and defect identification.
• Manage contractors including M&E suppliers and assess performance and safe working practices.
• Coordinate planned and reactive maintenance with the Development Manager.
• Oversee stock control and utility meter readings for communal areas.
• Conduct system testing such as emergency lighting, fire alarms, and lift emergency lines.
• Maintain compliance records and supervise contractor activity on-site.
• Provide a visible on-site presence for residents and visitors and respond to issues.

Skills

Time management

Communication

Prioritisation

Contractor management

Leadership

Education

IWFM / TPI qualification

Nebosh General Certificate

Tools

Microsoft Office

Job description

Encore in London is seeking an experienced Senior Facilities Manager to oversee a prestigious residential development, ensuring a high-quality living environment for residents while maintaining property to exceptional standards.

Based on an engineering background, you will lead both planned and reactive maintenance, manage contractors, ensure compliance, and deliver outstanding customer service on-site. This is a Monday to Friday, 8:30am-5pm role in London.