Senior Facilities Technician – Residential Property Ops

Greystar; Greater London; On-site; GBP 40,000 - 56,000; Full time

Job summary

Greystar seeks a proactive Facilities Maintenance professional to oversee building maintenance across a group of properties in Greater London. You will manage work orders, diagnose issues, and ensure safety standards are met on site.

The role requires a qualification in electrical/mechanical engineering or plumbing, strong contractor supervision, and customer-focused communication. Occasional on-call work and collaboration with external stakeholders are expected.

Qualifications

• Experience in building maintenance in a domestic residential environment.
• Knowledge of health and safety risks and risk assessments.
• IOSH qualification or equivalent is advantageous; NICEIC registration is a plus.

Responsibilities

• Assign and ensure completion of work orders from resident requests within required standards.
• Diagnose defects, carry out repairs, and monitor building services to extend asset life.
• Report major defects to Facilities Manager with recommended actions and costings.
• Manage turnover and inspection processes for new leases and check-ins.
• Coordinate with subcontractors, vendors, and RAMS/Permits to work; ensure compliance.
• Provide monthly reporting on PPM, life cycle replacements and contractor performance.

Skills

Contractor supervision

Customer service

Communication skills

On-call availability

Problem solving

Education

Electrical/Mechanical or plumbing qualification

Job description

Greystar seeks a proactive Facilities Maintenance professional to oversee building maintenance across a group of properties in Greater London. You will manage work orders, diagnose issues, and ensure safety standards are met on site.

The role requires a qualification in electrical/mechanical engineering or plumbing, strong contractor supervision, and customer-focused communication. Occasional on-call work and collaboration with external stakeholders are expected.