Estates & Facilities Helpdesk Coordinator

Mersey Care NHS Foundation Trust; Warrington; On-site; GBP 21,000 - 25,000; Full time

Job summary

Mersey Care NHS Foundation Trust is recruiting an Estates & Facilities Helpdesk Assistant to support the Estates & Facilities team, acting as the first point of contact for queries and issues. The role involves handling helpdesk administration, coordinating repairs and maintenance, and contributing to efficient service delivery across the Trust.

Based at Hollins Park, you will be part of a busy team, providing a comprehensive service to the Estates department and ensuring high-quality

Qualifications

• High degree of competency in administrative support and office communications.
• Experience with help desk administration, logging requests, processing orders/invoices, and diary management.

Responsibilities

• Act as first point of contact for Estates queries and issues.
• Process planned and reactive job requests from calls, email or in person.
• Provide efficient, high-quality service supporting the Estates portfolio.

Job description

Mersey Care NHS Foundation Trust is recruiting an Estates & Facilities Helpdesk Assistant to support the Estates & Facilities team, acting as the first point of contact for queries and issues. The role involves handling helpdesk administration, coordinating repairs and maintenance, and contributing to efficient service delivery across the Trust.

Based at Hollins Park, you will be part of a busy team, providing a comprehensive service to the Estates department and ensuring high-quality