Estates CAFM & Helpdesk Coordinator

SOAS, University of London; Greater London; Hybrid; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Generous Holiday Entitlement

Flexible Working Arrangements

Generous occupational pension scheme

Learning and Development

Health and Well-being Initiatives

Enhanced Family Leave

Employee Assistance Programme

Discounted Gym Membership

Job summary

SOAS University of London is seeking an Estates Helpdesk CAFM Coordinator to ensure the estate is functional, safe, and maintained for students, staff, and visitors. You will coordinate day-to-day and planned maintenance tasks and work within the Estates and Facilities Directorate.

The role requires a hands-on approach, clear communication, and collaboration with multiple teams to meet SLAs and uphold SOAS policies and asset management practices.

Qualifications

• Experience in the Higher Education sector is advantageous.
• Ability to plan and schedule routine tasks and activities.
• Willingness to work in a busy office environment and coordinate with staff.

Responsibilities

• Ensure day-to-day and planned maintenance tasks are scheduled and carried out.
• Provide efficient PM and RM service and meet service level agreements.
• Communicate effectively across all levels of Estates and Facilities.
• Support with asset management protocols and SOAS policies.

Skills

Facilities planning

Maintenance scheduling

Communication across teams

Job description

SOAS University of London is seeking an Estates Helpdesk CAFM Coordinator to ensure the estate is functional, safe, and maintained for students, staff, and visitors. You will coordinate day-to-day and planned maintenance tasks and work within the Estates and Facilities Directorate.

The role requires a hands-on approach, clear communication, and collaboration with multiple teams to meet SLAs and uphold SOAS policies and asset management practices.