Helpdesk Coordinator — CAFM & Client Support

CBRE Group, Inc.; Greater London; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Professional development and training opportunities

Collaborative work environment

Job summary

A leading real estate services company is seeking a Helpdesk Coordinator in London to manage the CAFM system and provide exceptional support to clients and internal teams. Responsibilities include managing communication between the facilities team and end-users, ensuring service quality, and identifying innovative solutions. The ideal candidate will have excellent organizational and customer service skills, with a commitment to delivering high-quality support. This full-time role offers a competitive salary and benefits package.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational skills with attention to detail.
• Ability to manage multiple tasks effectively.

Responsibilities

• Manage CAFM system and ensure effective communication.
• Provide customer service support via various channels.
• Collaborate to maintain service quality standards.

Skills

Organized approach to work

Attention to detail

Assertiveness in communication

Customer focus

Job description

A leading real estate services company is seeking a Helpdesk Coordinator in London to manage the CAFM system and provide exceptional support to clients and internal teams. Responsibilities include managing communication between the facilities team and end-users, ensuring service quality, and identifying innovative solutions. The ideal candidate will have excellent organizational and customer service skills, with a commitment to delivering high-quality support. This full-time role offers a competitive salary and benefits package.