ERP Transformation Process Owner

Fortress Recruit Limited; Poole; On-site; GBP 60,000 - 80,000; Full time

Job summary

Fortress Recruit Limited is supporting a leading engineering and manufacturing business in Poole to recruit a Contract Business Process Owner Manager for a major ERP transformation. The role focuses on unifying end-to-end workflows, mapping current and future-state processes, and aligning across departments during ERP implementation.

You will work with internal process owners, challenge existing processes constructively, and help establish governance and standards within a quality framework.

Qualifications

• Strong experience in BPM, process improvement, or operational excellence.
• Proven ability to map detailed end-to-end business processes.
• Understanding of cross-functional process interactions.
• Experience in engineering or manufacturing environments.
• Experience with ERP implementation or business transformation.
• Skilled in stakeholder engagement and workshop facilitation.
• Excellent documentation and organisational skills.
• Ability to assemble multi-stakeholder information into an end-to-end view.
• Collaborative approach with internal process owners.
• Experience with Quality/QMS and ERP platforms like Infor is advantageous.

Responsibilities

• Unify individual processes into end-to-end workflows.
• Map current and future-state processes across the organisation.
• Support internal Business Process Owners.
• Identify gaps and overlaps in processes.
• Ensure information flows between departments.
• Challenge processes constructively to improve operations.
• Recommend practical improvements and new ways of working.
• Align future-state with ERP capabilities.
• Support ERP implementation team to understand processes.
• Maintain a joined-up process library.
• Develop and review SOPs and process docs.
• Establish process governance and standards.
• Work with Quality to meet standards and controls.
• Review workflows down to task and system level.
• Support alignment through ERP implementation, testing, design.

Skills

Business process management

Process mapping

Cross-functional processes

Engineering/manufacturing

ERP implementation

Challenging processes

Stakeholder management

Documentation

End-to-end view

Collaborative approach

Quality / QMS

Visio

Process mapping tools

Tools

Visio

Process mapping tools

Job description

Fortress Recruit Limited is supporting a leading engineering and manufacturing business in Poole to recruit a Contract Business Process Owner Manager for a major ERP transformation. The role focuses on unifying end-to-end workflows, mapping current and future-state processes, and aligning across departments during ERP implementation.

You will work with internal process owners, challenge existing processes constructively, and help establish governance and standards within a quality framework.