Customer Order & Relationship Specialist

Mpeople Recruitment; Irlam; On-site; GBP 25,000 - 28,000; Full time

Job summary

Mpeople Recruitment is seeking an Order Processor in Salford to manage and develop customer accounts, accurately process orders, and ensure smooth delivery from order to delivery. The role emphasizes accuracy, timely communication, and proactive problem solving.

Ideal candidates will have prior sales or customer service experience, strong organisational skills, and a team-oriented mindset to support colleagues in a busy manufacturing environment.

Qualifications

• Experience with processing customer orders and managing timelines.
• Strong written and verbal communication skills.
• Ability to prioritise and manage multiple tasks.

Responsibilities

• Process customer orders accurately and efficiently and within deadlines.
• Purchase materials required for client jobs.
• Handle customer queries and communicate client needs to Account Managers and senior management.
• Build and maintain strong, long-term customer relationships.
• Develop a strong understanding of our products and services.

Skills

Order processing

Customer service

Communication

Multitasking

Team player

Job description

Mpeople Recruitment is seeking an Order Processor in Salford to manage and develop customer accounts, accurately process orders, and ensure smooth delivery from order to delivery. The role emphasizes accuracy, timely communication, and proactive problem solving.

Ideal candidates will have prior sales or customer service experience, strong organisational skills, and a team-oriented mindset to support colleagues in a busy manufacturing environment.