ER Advisor

North Bay Group Ltd; Leeds; On-site; GBP 32,000 - 42,000; Full time

Job summary

North Bay Group Ltd is seeking an experienced Employee Relations Advisor to join our People Services team in Leeds. You’ll provide practical HR and ER support to managers, handle a varied caseload, advise on capability and conduct concerns, and help deliver fair, timely outcomes.

You’ll build strong relationships, keep confidential records, and stay up to date with legislation and policies while supporting wider People Services initiatives. Competitive salary discussed at interview.

Qualifications

• Practical experience in employee relations processes
• Good understanding of employment legislation
• Experience advising managers on people matters

Responsibilities

• Provide day-to-day employee relations support to managers
• Assist with sickness absence, performance, disciplinary and grievance cases
• Advise on capability and conduct concerns
• Support managers through formal and informal ER processes
• Prepare case documentation and correspondence
• Maintain confidential employee records
• Encourage early intervention and informal resolution
• Keep up to date with employment legislation and company policies
• Escalate high-risk or complex cases when needed
• Collaborate with People Services on projects and guidance

Skills

Employee relations processes

Employment legislation

Manager advisory

Organisation & time management

Communication skills

Education

CIPD Level 3

CIPD Level 5 (in progress)

CIPD Associate Membership (advantageous)

Job description

ER Advisor - Leeds (LS15) - Full Time / Permanent

About the role

North Bay Group is looking for an experienced and approachable Employee Relations Advisor to join our People Services team in Leeds.

This is a great opportunity for an HR professional who enjoys working closely with managers, providing practical advice and helping to resolve employee relations matters fairly, consistently and effectively.

You’ll be a key point of support for managers across the organisation, providing first-line advice across a broad range of employee relations matters. You’ll have the opportunity to manage your own caseload, develop your employment law knowledge and play an important role in delivering a positive colleague experience.

What you’ll be doing

You’ll provide practical HR and employee relations support to managers across North Bay, including:

• Providing day-to-day advice and guidance on employee relations matters
• Supporting managers with sickness absence, performance, disciplinary and grievance cases
• Advising on capability and conduct concerns
• Supporting managers through formal and informal employee relations processes
• Preparing case documentation, letters and correspondence
• Ensuring cases are managed fairly, consistently and within agreed timescales
• Maintaining accurate and confidential employee records
• Encouraging early intervention and informal resolution where appropriate
• Keeping up to date with employment legislation, HR best practice and company policies
• Escalating complex or high-risk cases where appropriate
• Building strong working relationships with managers and colleagues
• Contributing to the development of People Services resources, guidance and processes
• Supporting wider People Services projects and initiatives

About you

We’re looking for someone who has previous experience in an Employee Relations, HR Advisor or HR Officer position and is confident providing practical advice to managers.

You’ll ideally have:

• Practical experience of employee relations processes
• A good understanding of employment legislation
• Experience supporting managers with a range of people matters
• Strong organisational skills and attention to detail
• Excellent written and verbal communication skills
• The ability to manage a varied workload and prioritise effectively
• A professional, approachable and customer-focused attitude
• The ability to handle sensitive and confidential information with discretion
• A practical and solution-focused approach
• The resilience and adaptability to work in a busy environment

Qualifications

Ideally, you will hold CIPD Level 3 and be working towards CIPD Level 5, or have equivalent practical HR experience.

CIPD Associate Membership and an ongoing interest in Employee Relations or Employment Law would be advantageous.

This is an excellent opportunity to join a growing organisation where you’ll have the opportunity to make a genuine difference to managers and colleagues across the business.

You’ll be joining a supportive People Services team where your experience will be valued, while having the opportunity to continue developing your HR and employee relations career.

Competitive salary, discussed at interview.