Employee Relations Advisor Shared Services

Churchill Group; Gateshead; On-site; GBP 32,000 - 44,000; Full time

Benefits offered by this job

33 days holiday

Company sick pay

Maternity/paternity leave

GP access

Wellbeing program

Volunteering days

Discounts

Training & development

Diversity & Inclusion

Job summary

Churchill Group, based in Gateshead, is seeking an experienced Employee Relations Advisor to support the HR team with complex ER cases across the business.

You will provide expert, inclusive guidance on absence, disciplinaries, grievances and ET3 forms, and produce confidential monthly ER reports to identify trends and improvements. The role emphasises fairness, inclusion and commercial awareness.

Qualifications

• Private sector ER experience with commercial awareness.
• Ability to manage high volumes of cases with prioritisation.
• Understanding of TUPE, DBS, security vetting and relevant processes.

Responsibilities

• Provide expert ER advice on absence, disciplinaries, grievances.
• Assist with ET3 forms and Employment Tribunal Bundles.
• Create confidential monthly ER reports and identify trends.
• Support development of ER processes and policies.
• Stakeholder management and communication with managers.

Skills

ER experience

Stakeholder management

HR policy knowledge

Case management

Inclusion focus

Job description

Based in Gateshead, Team Valley (NE11)

Your Difference Can Make a Difference

We are looking for an experienced Employee Relations Advisor to join our HR team, supporting a diverse range of management across the business with complex Employee Relations (ER) cases.

As an Employee Relations Advisor, you will provide expert, inclusive advice on ER cases, including absence management, redundancies, disciplinaries, and grievances. If you are an experienced ER Advisor with a commercial background and a commitment to fostering inclusive and fair working environments, we want to hear from you.

As an Employee Relations Advisor you'll be:

• Supporting and guiding employees and managers in navigating Employee Relations processes, ensuring a fair, inclusive, and respectful approach to all cases.
• Ensuring HR policies and procedures are followed while promoting a culture of equality, diversity, and inclusion in all ER matters.
• Assisting the Head of HR with the completion of ET3 forms and production of Employment Tribunal Bundles.
• Creating confidential monthly statistical reports on ER cases, tribunals, compromise agreements, sickness, and employee turnover, identifying key trends and supporting improvements.
• Taking on ad-hoc projects to support the ongoing development of our ER processes and policies.

As an Employee Relations Advisor you'll have:

• Experience within the private sector with a strong sense of commercial awareness and a commitment to fairness and inclusion in all ER matters.
• Proven ability to manage stakeholder relationships, building trust and fostering open, supportive communication.
• Solid generalist ER experience, ideally gained in fast-paced, diverse environments.
• A strong ability to manage high volumes of cases, with excellent prioritisation skills and a calm, empathetic approach.
• A comprehensive understanding of HR policies, employment legislation, and related processes, including redundancies, TUPE, DBS, Security Vetting, grievance, disciplinary, and termination management.

What we offer you

We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get:

• Employee Ownership - You are part of our success!
• 33 days holiday (including bank holidays)
• Company sick pay
• Maternity and paternity leave support
• 24/7 GP access, plus mental health, wellness, financial, and legal support
• Two paid volunteering days per year - Give back to a cause that matters to you
• Exclusive perks and discounts - More than 250 deals available
• Ongoing training and development - From apprenticeships to leadership programs
• Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards - Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Reasonable adjustments

Please let us know if there are any adjustments, we can make to support you during our recruitment process. We're happy to help…

Please note: Security clearance (DBS) is required for this role.