ER Advisor

The Portfolio Group; Manchester; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

25 days holiday

Bank holidays

Birthday day off

Pension plan

Onsite gym

Life insurance

Job summary

The Portfolio Group in Manchester is seeking an ER Advisor to join its global HR consultancy on a permanent, on-site basis. You will deliver expert consultation via Teams, support clients in formal meetings, and handle investigations, settlements, and disciplinary matters.

Ideal candidates will have degree-level HR or employment-law expertise, strong client service and communication skills, and a calm, impartial approach.

Qualifications

• Educated to degree level in HR, law or related business discipline, or with relevant experience in employment law or employee relations.
• Customer service experience.
• Excellent written and oral communication skills with attention to detail.
• Positive, proactive approach in a fast-moving team.

Responsibilities

• Attend client meetings with employees as arranged or support the client to do so.
• Undertake mediation, conciliation and other employment relations services as requested.
• Provide clients with advice on legal position with individuals or groups, maintaining impartiality.
• Deliver prompt, high quality reports within specified timeframes and manage files.
• Meet or exceed hearing targets set by management.
• Aim to secure repeat business for the team.

Skills

Customer service experience

Written and verbal communication

Attention to detail

Client-focused

Team player

Education

Bachelor or equivalent in HR or law or related discipline

Job description

ER Advisor

An exciting opportunity has arisen to join a global business as HR Consultant. This business is a leading HR Consultancy, who are looking for a HR expert to deliver service via platforms such as Microsoft Teams in order to support clients in dealing with formal meetings with their employees - conducting and advising on consultancy, capability, disciplinary, grievance and appeal issues as well as investigations and settlement negotiations. You will join them onsite five days a week in vibrant office in Manchester City. This is a permanent role that offers £35K + benefits.

Job Purpose

We are looking for personable and confident HR professionals/employment lawyers with good technical skills who can respond to often short-notice assignments and produce thoughtful, legally compliant and well-written reports. The ability to act impartially, identify and quantify risk for our clients and communicate this to them effectively is crucial.

Day-to-Day Responsibilities

• Attend meetings with clients and their employees as arranged and diarised by an office-based paralegal and either conduct these or support the client to do so, as required.
• To undertake mediation, conciliation and other employment relations services as may be requested by clients from time to time.
• To provide clients with advice and guidance on their legal position with individual employees or groups of employees, with due regard to your duty of impartiality.
• To provide prompt, high quality reports of outcomes within specified time frames and adhere to administrative procedures concerning file management.
• Regularly achieve or exceed the hearing targets set by the Face2Face Management team.
• Work towards the team objective of obtaining repeat business.

What you Bring to the Team

• Educated to degree level in HR, law or related business discipline, or with relevant experience in employment law or an employee relations-focused HR role.
• Customer service experience.
• Excellent written and oral communication skills, delivering technical information and commercial advice as well as empathy to clients, and provide outstanding attention to detail.
• Strongly focussed on delivering an excellent client experience at all stages.
• A positive approach in a fast-moving, busy team environment.

This is a great opportunity for someone wants to grow within the business and gain HR exposure to progress in their HR career. Interviews will be one stage and will be onsite. The company offers 25 days holiday + bank holidays, birthday day off, pension plan, onsite gym and life insurance, and more.

If you're a confident, people-focused HR professional who thrives on variety, enjoys working directly with clients and wants to take the next step in your career, I'd love to hear from you.