An exciting opportunity has arisen for a technologically minded Nurse/Midwife/AHP/ODP to join the Digital Programme Team on a fixed term basis at the Royal Wolverhampton NHS Trust. This role will support the Digital Programme Team in the deployment of Phase 2 of the Electronic Patient Records implementation with a focus on digital documentation.
The post holder will perform a key role in the implementation for the Trusts Digital Programme, providing clinical leadership by identifying system usage and promoting the Programme via effective communication and ensuring a conduit exists between the Programme and the operational teams.
You will be the 'go to' person ensuring that the system design meets the requirements and achieves its key goal of improving productivity, sharing of information and improving patient outcomes.
The right individual will provide direction to the project analysis of current processes, potential process improvements, documentation of 'to be' processes, coordinate User Acceptance Testing, and support system training across the Trust. There will be opportunity for the candidate to be innovative and identify opportunities to develop ensuring that we improve the overall digital maturity of the Trust and whilst standards of clinical safety are maintained throughout.
This post will work alongside a team of Digital clinicians to plan and co-ordinate the wider EPR implementation across all clinical and non-clinical areas for the Royal Wolverhampton Trust, including Doctors, Nursing, AHPs, and administrative teams.
The digital Nurse/Midwife/AHP/ODP will develop and demonstrate a specialist knowledge of the system and clinical pathways championing and developing the use of the system.
Responsibilities
- Support the project team in analysing further implementation across different inpatient areas e.g. medical, surgical, paediatrics, maternity, and specialist referral teams, and use of the system at different times e.g. night shifts, weekend working.
- Work with the departments, specialties, and services to identify best use of the system and jointly plan for implementation and cutover from existing paper-based ways of working.
- Create process documentation related to the use of the system and appropriate practices across all areas whilst continuing to review and incorporate best practice.
- Test the EMR system in line with documented processes and procedures in conjunction with the wider project team.
- Support development and verification of training strategy and materials to provide online resources for clinical staff.
- Provide training and support to clinical staff in the adoption and use of EPR in clinical areas.
- Lead the collection of data related to clinical staff, usage, and referral teams.
- Actively promote safe and reliable healthcare.
- Work with the Digital clinicians to ensure that a critical mass of staff are trained to the required level in the use of the system.
- Support the development of 'Super Users' on each ward who can be key users of the system.
- Support clinical and non-clinical staff when each department goes 'paperless'. Assist in the resolution of any issues in a timely and accurate manner.
- In conjunction with the Digital team and the supplier respond to questions in relation to the use of the system in the clinical areas.
- Utilise and ensure others can utilise clinical data/information to secure accurate and timely patient care.
- Effectively communicate information regarding the clinical data and policy with clinicians and healthcare staff.
- Manage expected and unexpected clinical data events and ensure timely and appropriate solutions.
- Responsible for identifying and communicating the linkages between improved communication, improving clinical efficiencies and effectiveness with good use of the system.
- Maintain a current knowledge of practices related to clinical communications and role specific training.
- Provide information to the EPR Steering Group's and Clinical decision Group as necessary.
- Demonstrate a current knowledge of clinical record keeping and clinical communication practices through the delivery of clinical care and maintenance of a safe environment in accordance with practices and policies.
- Challenge clinical communication practices, reporting breaches using relevant Trust policies as appropriate (e.g. incident reporting policy).
- Responsible for ensuring healthcare staff have the skills to record and update patient records using relevant technology.
- Develop and educate healthcare staff through the development of training materials and delivery of training.
- Remain professionally updated in all aspects of the role, specifically in line with national and international standards.
- Occasional out of hours/weekend working to support training of staff on different shifts, cutover, and further support for embedding practice.
- Support of system implementation/upgrades may require some out of hours work.
- Where appropriate, travel to attend national events dependent on business/project needs.
- Use computer software to produce reports, spreadsheets and documents.
- Take an analytical approach on information received and act on findings.
- Develop communication, measurement and reporting systems in relation to EPR usage and uptake.
- Any other tasks or duties commensurate with the position as agreed.
Working for our organisation
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
Resource Management
- Assist in supporting staff using EPR and analysing the clinical data.
- Support the monitoring the project budget, ensuring that resources are used appropriately, and to ensure appropriate levels of stock are in place for the project needs.
- Abide by the NHS Code of Conduct for managers, the Trust's values and behaviours for staff and managers and all other Trust policies including standing financial instructions, research governance, clinical governance, patient and public involvement, codes and practices and health and safety policies.
Governance
- Assist in the implementation of clinical and ICT policies and procedures relating to the EPR System.
- Contribute towards the Trust's action planning process to ensure compliance with Information Governance requirements, being aware of policies and procedures as required, reporting any breaches of ICT confidentiality and security as required.
- Attend mandatory/statutory training as identified in Trust policy.
Communication
- Maintain appropriate communication links between clinical teams, Steering Group, other relevant healthcare staff and IT Technical Implementation and Support Teams.
- Ability to analyse information presented by users, identity requirements or problems then make recommendations to the Project Manager/Digital Matron or seek resolution with Technical Services.
- Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and support staff development and training.
Quality
- To carry out any other duties appropriate to the position and grade as may be determined.
Equality and Diversity
- Act in ways that support equality and value diversity.
Flexible Working
As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on‑boarding process.