Entry Level Waiting List Secretary

NHS Tayside; Dundee; On-site; GBP 12,000 - 18,000; Part time

Job summary

NHS Tayside in Dundee is seeking a proactive administrator to join the Trauma and Orthopaedic Department. You will manage waiting lists, coordinate theatre activity and liaise with patients, families and hospital staff to keep processes smooth.

You should have proven experience in waiting lists within healthcare, strong communication and organisational skills, and knowledge of Excel and Word. Familiarity with TrakCare booking and NHS Tayside Access Policy is advantageous; you will work 25 hours

Qualifications

• Proven experience working with waiting lists in a healthcare setting.
• Excellent communication and organisation skills.
• Able to work independently and as part of a team.

Responsibilities

• Support management of waiting lists and related matters within the Trauma and Orthopaedic Department.
• Cross cover for others within the team as needed.

Skills

Waiting lists management experience

Communication

Organisational skills

Problem solving

Excel

Microsoft Word

Teamwork

Tools

TrakCare

Excel

Microsoft Word

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination.

The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best.

To this end, NHS Scotland welcomes applications from all sections of society.

An opportunity has arisen for an individual to join our team to provide a key role in supporting the management of our waiting lists, theatre activity and related matters within the Trauma and Orthopaedic Department. The postholder will be based in Ninewells hospital and will be expected to cross cover for others within the team.

You should have proven experience working in a team with an understanding of waiting lists ideally in a healthcare setting. You should possess excellent communication, organisational and problem solving skills. The use of software such as Excel spreadsheets and Microsoft Word is an important part of the day to day work. You will need to be a flexible individual with the ability to work on your own and as part of a team. Knowledge of NHS Tayside Access Policy and Waiting Times Guidance and experience of Trakcare booking and managing waiting lists would be advantageous.

The role requires the postholder to communicate in a professional manner with patients, their families and many different groups of hospital staff. This post can, at times, be pressurised therefore the ideal candidate would enjoy working in a challenging fast paced environment.

You will be required to comply with the Code of Conduct for Healthcare Support Workers in Scotland throughout your employment.

Informal enquiries should be made to Louise Roberts [phone], ext. 40467 or email

Hours of work: 25. Please note that the salary scale for this post is pro rata for part time hours.

Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder.

If you are a current member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Tayside