Receptionist

NHS Scotland; Dundee; On-site; GBP 19,000 - 21,000; Full time

Job summary

NHS Scotland's Clinical Radiology reception team at Ninewells Hospital is recruiting a friendly, organised receptionist to ensure a welcoming patient experience and smooth front-of-house operations.

You will manage appointments, update records, support clinical teams with IT systems, and assist with stock control; training provided. This is a full-time role requiring good IT, communication and teamwork, with a positive attitude.

Qualifications

• Proficient IT and administrative abilities.
• Strong communication and interpersonal skills.
• Ability to work effectively as part of a team.

Responsibilities

• Manage appointments and update patient records accurately.
• Provide a warm, professional welcome to patients, visitors and staff.
• Support clinical teams by using hospital IT systems and maintaining smooth front-of-house operations.
• Assist with stock control and ordering supplies; training provided if needed.

Skills

IT skills

Administrative skills

Communication skills

Teamwork

Tools

IT systems

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Are you a friendly, organised, and approachable individual with a passion for helping others? Clinical Radiology is currently seeking a Receptionist to join our dedicated team at Ninewells Hospital. This is a fantastic opportunity to be part of a supportive and professional environment where your contribution will make a real difference to patient care.

As a key member of the front-of-house team, you will provide a warm and professional welcome to patients, visitors, and staff. Your responsibilities will include managing appointments, updating records, and supporting clinical teams using IT systems. You will also be expected to communicate effectively with patients, clinicians, and colleagues, ensuring a smooth and efficient service. Additionally, you will assist with stock control and ordering supplies—training will be provided if needed.

We are looking for someone with strong IT and administrative skills, excellent communication and interpersonal abilities, and a positive, can-do attitude. Ability to work as part of a team is essential, and previous experience in stock handling would be advantageous, though not essential.

• Informal enquiries to: Steven Mitchell Admin Supervisor telephone [phone] ext 35079.
• You will be required to comply with the Code of Conduct for Healthcare Support Workers in Scotland throughout your employment.

Hours of work are: 36 hours per week covering shifts Monday – Sunday between 8am – 8pm on a rotational basis.

Please note: This post does not meet Home Office Guidelines for Sponsorship/Skilled Worker Visa.

Posts close at midnight on the indicated date.

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