Entry-Level Property Relationship Manager – Training & Growth

Charters Estate Agents; Southampton; Hybrid; GBP 20,000 - 26,000; Full time

Benefits offered by this job

28 days holiday

Contributory pension

Discounts at retailers

Employee Assistance Programme

Smart Tech Scheme

Cycle2Work Scheme

Enhanced family-friendly leave

Funded professional qualifications

Ongoing training and development

Job summary

Charters Estate Agents in Southampton is seeking a proactive Trainee Property Relationship Manager to join our busy Property Management team. You will work closely with landlords, tenants and contractors, building relationships while learning the ins and outs of lettings, compliance and property management.

This role is ideal if you’re starting your career in property and eager to develop practical knowledge on inspections, maintenance coordination, tenancy administration and records management,

Qualifications

• Proven background in customer service.
• Full UK driving licence and access to own vehicle.
• Friendly, approachable and passionate about providing a great service.
• Confident communicator who enjoys meeting people.
• Natural problem solver willing to learn from challenges.
• Reliable, proactive and responsible.

Responsibilities

• Build positive and professional relationships with landlords, tenants and contractors.
• Respond to maintenance issues and manage repairs through to completion.
• Assist with arranging and carrying out property inspections.
• Develop understanding of property legislation, compliance and safety requirements.
• Respond to tenant enquiries and resolve issues professionally and empathetically.
• Support tenancy administration, including notices and rental reviews.
• Keep property records and documentation accurate and up to date.
• Manage workload and prioritise effectively in a busy property environment.
• Develop knowledge of lettings and property management through hands-on experience.

Skills

Customer service

Communication

Organisation

Problem solving

Job description

Charters Estate Agents in Southampton is seeking a proactive Trainee Property Relationship Manager to join our busy Property Management team. You will work closely with landlords, tenants and contractors, building relationships while learning the ins and outs of lettings, compliance and property management.

This role is ideal if you’re starting your career in property and eager to develop practical knowledge on inspections, maintenance coordination, tenancy administration and records management,