Entry-Level IT & Office Coordinator

Apps IT Ltd; Greater London; On-site; GBP 24,000 - 30,000; Full time

Job summary

Apps IT Ltd is hiring an Assistant Technical Coordinator to support the Office Manager and the technical team in a busy IT services environment. This entry-level role values attitude, reliability and the ability to get things done without needing everything spelled out.

You will handle day-to-day administration, monitor the support inbox, and create and assign tickets using Halo, while assisting consultants and coordinating appointments.

Qualifications

• Entry-level position; IT experience not required.
• Attitude, reliability and common sense are essential.
• Willingness to learn and develop new skills.

Responsibilities

• Support the Office Manager with day-to-day admin tasks.
• Monitor the support inbox and respond promptly.
• Create, update and assign tickets using Halo.
• Answer calls and direct them appropriately.
• Book and coordinate technical consultants.
• Manage diaries and appointments.
• Respond to emails and follow up on requests.
• Keep clients and consultants updated.
• Arrange couriers, deliveries and collections.
• Maintain accurate records and internal information.
• Assist with office organisation and track supplies.
• Support company communications and social media as required.

Skills

Friendly

Reliable

Organised

Good communicator

Proactive

Initiative

Team player

Sense of humour

Tools

Halo

Microsoft Outlook

Microsoft Excel

Microsoft Word

IT Glue

Job description

Apps IT Ltd is hiring an Assistant Technical Coordinator to support the Office Manager and the technical team in a busy IT services environment. This entry-level role values attitude, reliability and the ability to get things done without needing everything spelled out.

You will handle day-to-day administration, monitor the support inbox, and create and assign tickets using Halo, while assisting consultants and coordinating appointments.