Entry-Level IT Administrator: Helpdesk & Website Support

Confidential; England; On-site; GBP 20,000 - 26,000; Full time

Job summary

Confidential is seeking an IT Administrator to provide basic IT and website support. This is an ongoing temporary position, ideal for someone with an interest in IT, prior admin/support experience, or a recent graduate looking to gain experience.

You will be the first point of contact for IT and website-related queries, handling around 10 calls per day, with full support and escalation for more technical issues as needed.

Qualifications

• Interest in IT and website support.
• Willing to learn and develop IT skills.
• Recent graduate or entry-level experience accepted.
• No advanced IT prior required for this temporary role.

Responsibilities

• Be the first point of contact for IT and website queries.
• Handle around 10 calls per day with clear communication.
• Assist with password resets, login/access issues, and basic troubleshooting.
• Escalate more technical issues to the wider team with full support.

Skills

Basic computer skills

Phone communication

Good communication

Willing to learn

Education

Recent graduate

Job description

Confidential is seeking an IT Administrator to provide basic IT and website support. This is an ongoing temporary position, ideal for someone with an interest in IT, prior admin/support experience, or a recent graduate looking to gain experience.

You will be the first point of contact for IT and website-related queries, handling around 10 calls per day, with full support and escalation for more technical issues as needed.