Entry-Level Facilities Support & Operations

NTT Limited; Greater London; On-site; GBP 21,000 - 32,000; Full time

Job summary

NTT DATA is hiring an entry-level Facilities Assistant to support general maintenance and repairs within our offices. The role operates under supervision and is a fixed-term contract until 31 December 2027 with strong renewal possibilities.

Responsibilities include room setup, coordinating service requests, daily building inspections, and ensuring safety compliance. English fluency and a high school certificate are required.

Qualifications

• Proactive and motivated and can work independently, as well as under supervision.
• Some knowledge of general hygiene practices.
• Some knowledge of facility layout.
• Good verbal and written communication skills.
• Detail orientated with good organizational skills.
• Some knowledge of safety practices.
• Good at time management.
• Ability to work well under pressure.
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.

Responsibilities

• Configuration and set-up for meeting rooms and event spaces, general porterage duties.
• Helps to ensure that all maintenance and repairs requests received within the office environment and related buildings are carried out in line with the service level agreement.
• Assists with coordinating the distribution of and response to all service requests related to the facilities.
• Provides support with daily building inspections and ensures that all work undertaken conforms to the Health and Safety Act.
• Helps to conduct daily walkabouts, checking the cleanliness of all areas, especially bathrooms, break rooms and kitchens.
• Assists with documenting and reporting on in progress, new and/or completed maintenance, and repair requests to management.
• Helps to coordinate routine maintenance and repairs schedule.
• Provides support to ensure that all office facilities, tools, equipment, and stock (office consumable) levels are maintained and securely stored.
• Helps to liaise with all internal and external stakeholders including building services management, security, and access control and cleaning staff.
• Escalates non-performance of internal and external stakeholders to the management.
• Assists with any relevant activities as assigned by management.

Skills

Communication skills

Independent worker

Time management

Attention to detail

Safety awareness

Professionalism

Education

High school certificate

Job description

NTT DATA is hiring an entry-level Facilities Assistant to support general maintenance and repairs within our offices. The role operates under supervision and is a fixed-term contract until 31 December 2027 with strong renewal possibilities.

Responsibilities include room setup, coordinating service requests, daily building inspections, and ensuring safety compliance. English fluency and a high school certificate are required.