Facilities Assistant [Fixed Term]

Dimension Data Solutions Limited (Kenya); Greater London; On-site; GBP 18,000 - 24,000; Full time

Job summary

NTT DATA is seeking an entry-level Facilities Assistant to support maintenance, space configuration, and daily operations on-site. You will work under a Facilities Manager, handling service requests and daily inspections, with a fixed-term contract through 31 December 2027 and a strong renewal possibility.

The role emphasizes safety, organization, and stakeholder liaison. Applicants should have a high school certificate and fluency in English, plus basic hygiene and facility layout knowledge.

Qualifications

• Strong communication skills, both verbal and written.
• Basic knowledge of hygiene and safety practices.
• Ability to work independently and under supervision as needed.

Responsibilities

• Set up meeting rooms and event spaces and assist with general porterage.
• Support maintenance requests and coordinate service responses.
• Assist daily building inspections and health and safety compliance.
• Keep areas clean, including bathrooms and kitchens, and report needs.
• Document maintenance requests and aid with scheduling routine tasks.

Skills

Communication

Time management

Detail orientation

Pressure handling

Education

High school certificate

Vocational training

English fluent

Job description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.

Your day at NTT DATA

The Facilities Assistant is an entry level role within the Facilities Management job family and is responsible for supporting general maintenance and repairs activities within the organization.

This role works under supervision of a Facilities Manager/Leader.

This role is a fixed term contract until 31st of December 2027, with strong possibilities of renewal.

Key Responsibilities:

• Configuration and set-up for meeting rooms and event spaces, general porterage duties.
• Helps to ensure that all maintenance and repairs requests received within the office environment and related buildings are carried out in line with the service level agreement.
• Assists with coordinating the distribution of and response to all service requests related to the facilities.
• Provides support with daily building inspections and ensures that all work undertaken conforms to the Health and Safety Act.
• Helps to conduct daily walkabouts, checking the cleanliness of all areas, especially bathrooms, break rooms and kitchens.
• Assists with documenting and reporting on in progress, new and/or completed maintenance, and repair requests to management.
• Helps to coordinate routine maintenance and repairs schedule.
• Provides support to ensure that all office facilities, tools, equipment, and stock (office consumable) levels are maintained and securely stored.
• Helps to liaise with all internal and external stakeholders including building services management, security, and access control and cleaning staff.
• Escalates non-performance of internal and external stakeholders to the management.
• Assists with any relevant activities as assigned by management

Knowledge and Attributes:

• Proactive and motivated and can work independently, as well as under supervision.
• Some knowledge of general hygiene practices.
• Some knowledge of facility layout.
• Good verbal and written communication skills.
• Detail orientated with good organizational skills.
• Some knowledge of safety practices.
• Good at time management.
• Ability to work well under pressure.
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.

Academic Qualifications and Certifications:

• High school certificate.
• Relevant vocational training.
• English: fluent (Mandatory).

Required experience:

• Basic experience gained in a similar role and preferably a related work environment.

Workplace type

On-site Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.

We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Join our growing global team and accelerate your career with us.