Facilities Assistant [Fixed Term]

NTT Ltd Group Services United Kingdom Limited; Greater London; On-site; GBP 21,000 - 32,000; Full time

Job summary

NTT DATA is hiring an entry-level Facilities Assistant to support general maintenance and repairs within our offices. The role operates under supervision and is a fixed-term contract until 31 December 2027 with strong renewal possibilities.

Responsibilities include room setup, coordinating service requests, daily building inspections, and ensuring safety compliance. English fluency and a high school certificate are required.

Qualifications

• Proactive and motivated and can work independently, as well as under supervision.
• Some knowledge of general hygiene practices.
• Some knowledge of facility layout.
• Good verbal and written communication skills.
• Detail orientated with good organizational skills.
• Some knowledge of safety practices.
• Good at time management.
• Ability to work well under pressure.
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.

Responsibilities

• Configuration and set-up for meeting rooms and event spaces, general porterage duties.
• Helps to ensure that all maintenance and repairs requests received within the office environment and related buildings are carried out in line with the service level agreement.
• Assists with coordinating the distribution of and response to all service requests related to the facilities.
• Provides support with daily building inspections and ensures that all work undertaken conforms to the Health and Safety Act.
• Helps to conduct daily walkabouts, checking the cleanliness of all areas, especially bathrooms, break rooms and kitchens.
• Assists with documenting and reporting on in progress, new and/or completed maintenance, and repair requests to management.
• Helps to coordinate routine maintenance and repairs schedule.
• Provides support to ensure that all office facilities, tools, equipment, and stock (office consumable) levels are maintained and securely stored.
• Helps to liaise with all internal and external stakeholders including building services management, security, and access control and cleaning staff.
• Escalates non-performance of internal and external stakeholders to the management.
• Assists with any relevant activities as assigned by management.

Skills

Communication skills

Independent worker

Time management

Attention to detail

Safety awareness

Professionalism

Education

High school certificate

Job description

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.

Job Details

The Facilities Assistant is an entry level role within the Facilities Management job family and is responsible for supporting general maintenance and repairs activities within the organization. This role works under supervision of a Facilities Manager/Leader. This role is a fixed term contract until 31st of December 2027, with strong possibilities of renewal.

Key Responsibilities

• Configuration and set-up for meeting rooms and event spaces, general porterage duties.
• Helps to ensure that all maintenance and repairs requests received within the office environment and related buildings are carried out in line with the service level agreement.
• Assists with coordinating the distribution of and response to all service requests related to the facilities.
• Provides support with daily building inspections and ensures that all work undertaken conforms to the Health and Safety Act.
• Helps to conduct daily walkabouts, checking the cleanliness of all areas, especially bathrooms, break rooms and kitchens.
• Assists with documenting and reporting on in progress, new and/or completed maintenance, and repair requests to management.
• Helps to coordinate routine maintenance and repairs schedule.
• Provides support to ensure that all office facilities, tools, equipment, and stock (office consumable) levels are maintained and securely stored.
• Helps to liaise with all internal and external stakeholders including building services management, security, and access control and cleaning staff.
• Escalates non-performance of internal and external stakeholders to the management.
• Assists with any relevant activities as assigned by management.

Knowledge and Attributes

Proactive and motivated and can work independently, as well as under supervision. Some knowledge of general hygiene practices. Some knowledge of facility layout. Good verbal and written communication skills. Detail orientated with good organizational skills. Some knowledge of safety practices. Good at time management. Ability to work well under pressure. Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.

Academic Qualifications and Certifications

High school certificate. Relevant vocational training. English: fluent (Mandatory). Required experience: Basic experience gained in a similar role and preferably a related work environment.

Workplace Type

On-site Working

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Additional Information

Accelerate your career with us.

Your career here is about believing in yourself and taking on great opportunities and new challenges. It’s about growing your skills and expertise in your current role and preparing yourself for the future.