Enterprise Solutions Engineer: Lead Pilots to Scale

Factory; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Factory is looking for Enterprise Solutions Engineers to own the technical relationship with our largest customers across EMEA, guiding from discovery through pilot, expansion, and ongoing success.

You will lead technical evaluations, design proofs of concept, run pilots, and translate customer objectives into platform solutions, collaborating with sales and product teams to accelerate revenue.

Qualifications

• 3-4+ years in a technical customer-facing role.
• Experience leading complex, enterprise deal cycles.
• CS degree or equivalent technical foundation.
• Ability to read code and write scripts, and present to staff engineers.

Responsibilities

• Own the technical evaluation: lead full cycle product evaluations, design proofs of concept, and run pilots inside customer environments.
• Drive revenue and growth: turn a successful pilot into broad adoption and identify new use cases and workflows.
• Architect the rollout: help teams integrate Factory into CI/CD, code review, testing, and deployment.
• Be the customer's technical voice: diagnose friction, request features, and push improvements to product.
• Feed the product engine: translate patterns into actionable feedback for the product team.

Skills

Sales engineering

Solutions engineering

Developer advocacy

Platform engineering

SRE

Education

CS degree or equivalent

Job description

Factory is looking for Enterprise Solutions Engineers to own the technical relationship with our largest customers across EMEA, guiding from discovery through pilot, expansion, and ongoing success.

You will lead technical evaluations, design proofs of concept, run pilots, and translate customer objectives into platform solutions, collaborating with sales and product teams to accelerate revenue.